Overview
Role: Practice Manager - GP Surgery (Part-Time/Full-Time)
Location: Brighton
Salary: Up to £50,000 per annum (depending on experience)
Closing Date: Friday 17th October 2025
Responsibilities
* The Practice Manager will support the GP Partners in all aspects of practice management, ensuring smooth day-to-day operations, motivating staff, optimising efficiency, and maintaining compliance with regulatory standards. The role requires leadership, innovation, and a strong focus on service quality, staff development, and patient care.
* Lead and manage staff to ensure smooth daily practice operations.
* Oversee Quality Outcomes Framework (QOF) administration and performance.
* Ensure compliance with CQC regulations and Clinical Governance standards.
* Lead recruitment, DBS checks, induction, appraisals, and staff development.
* Manage disciplinary, grievance, and staff welfare processes.
* Oversee IT systems, information governance, and data security.
* Maintain and update the practice website and social media.
* Support clinical audits, performance reviews, and reporting requirements (CQRS, OQF, enhanced services).
* Manage contracts for premises and services (cleaning, maintenance, etc.).
* Lead patient engagement (online services, Patient Participation Group, complaints process).
* Monitor DNAs (Did Not Attend), implement improvements, and liaise with patients.
* Support continuous improvement initiatives and practice-wide projects.
About the Practice
Based in Brighton, close to the seafront, Brighton Station, and local amenities. Caring for approximately 7,000 patients across Brighton & Hove. A small team including 3 GP Partners, an Advanced Clinical Practitioner, experienced nursing staff, and a dedicated admin team.
Person Specification
Essential:
* Strong education with excellent literacy and numeracy skills.
* Experience working with the general public.
* Experience in healthcare settings and managing multidisciplinary teams.
* Knowledge of accounting procedures, budgeting, and forecasting.
* Skilled in staff performance management (appraisals, disciplinary processes).
* Proven track record in project development, workforce planning, and service improvement.
* Excellent communication and negotiation skills.
Desirable:
* Leadership/management qualification.
* Previous NHS or Primary Care practice management experience.
* Health and safety knowledge.
How to Apply
To apply, please send your CV to
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