Summary To support the daily operation of the pharmacy by assisting in the preparation, supply, and sales of medicine and healthcare products, while ensuring a safe, efficient, and customer focused service under the supervision of a pharmacist or technician. Wage £11,778 for your first year, then could increase depending on your age National Minimum Wage rate for apprentices Check minimum wage rates (opens in new tab) Training course Pharmacy services assistant (level 2) Hours Shifts to be confirmed. 30 hours a week Start date Sunday 1 March 2026 Duration 1 year Positions available 1 Work Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience. What you'll do at work Assist in the dispensing and supply of medicines to patients and customers Provide customer service, helping patients with queries about prescriptions, over-the-counter products and general health advice Support with stock management, including ordering, storing and checking expiry dates of medicines and other products Maintain accurate records and documentation Promote safe and effective use of medicines through good communication and attention to detail Work as part of a team to ensure the smooth and efficient running of the dispensary and front-of-house operations Where you'll work 93 Turner Avenue South Halifax HX2 8EF Training Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills. Training provider CALDERDALE COLLEGE Training course Pharmacy services assistant (level 2) Understanding apprenticeship levels (opens in new tab) What you'll learn Course contents receive and log prescriptions assemble prescribed items, undertake an in-process accuracy check and issue prescribed items work according to legislative requirements, and organisational policies order, receive, maintain and issue pharmaceutical stock provide appropriate advice when authorised on supplied medicines and products, their storage and disposal work within the parameters of Standard Operating Procedures (SOPs) of the pharmacy act in accordance with systems and organisational governance recognise and act within the pharmacy regulatory, legal and ethical standards support the team in the development of others maintain and further develop your own skills and knowledge through development activities; maintain evidence of your personal development and actively prepare for and participate in appraisal communicate effectively with the public, carers and other health and social care professionals using a range of techniques to determine their needs, and keep information confidential handle information (record, report and store information) related to individuals and/or patients in line with local and national policies use pharmacy IT systems and other IT resources according to legislative requirements and organisational policies demonstrate person centred care and support within a pharmacy setting make pharmacy patients and patient safety your first concern use judgement and refer service user as appropriate to another member of the team, GP, healthcare worker, manufacturer etc maintain the interests of patients and the health of the public promote and advocate equality, diversity and inclusion promote healthy lifestyles to customers work safely within the parameters of your role using Standard Operating Procedures apply policies which relate to health and safety at work act appropriately in situations to prevent harm to yourself and others Training schedule This training schedule has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship. Requirements Desirable qualifications GCSE in: English (grade Grade 9-4 (formerly AC)) Maths (grade Grade 9-4 (formerly AC)) Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know. Skills Communication skills IT skills Attention to detail Customer care skills Number skills Literacy Skills Reliable Responsible Professional About this employer An independent pharmacy serving the local community, providing healthcare, advice and medicines. After this apprenticeship Build a pharmacy career from entry-level role to Senior Pharmacy Services Assistant or a registered Pharmacy Technician through further training and professional development Ask a question The contact for this apprenticeship is: CALDERDALE COLLEGE The reference code for this apprenticeship is VAC2000010177.