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Senior Consultant – Customer Identity & Access Management (CIAM), chesterfield
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Client:
Ampstek
Location:
chesterfield, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Views:
6
Posted:
26.06.2025
Expiry Date:
10.08.2025
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Job Description:
About the Role:
As a Senior Consultant in Customer Identity & Access Management (CIAM), you will play a strategic and technical leadership role in shaping Roche’s digital customer experience. Positioned within our CIAM Product Line, you will be responsible for guiding the end-to-end architecture, implementation, and evolution of enterprise-scale identity solutions, with a particular focus on SAP Customer Data Cloud (SAP CDC).
This role is ideal for a self-driven expert who thrives at the intersection of technology, business, and user experience—bringing consultative insight, innovation, and governance to a highly visible area of our digital transformation.
Key Responsibilities:
* Architect and lead the implementation of secure, scalable CIAM solutions using SAP CDC, aligned with Roche’s enterprise digital strategy.
* Serve as a consultative partner to business and technology teams, translating business needs into secure, user-friendly identity experiences.
* Drive the strategic integration of CIAM with digital platforms and applications, ensuring interoperability and performance across ecosystems.
* Champion compliance and data privacy by designing solutions that meet global regulatory standards (GDPR, CCPA, etc.) and internal governance requirements.
* Provide technical leadership and mentoring to developers and platform engineers, fostering a high-performing and knowledge-sharing team culture.
* Oversee CIAM operations and continuous improvement, ensuring system reliability, security posture, and proactive incident resolution.
* Engage in cross-functional program planning, contributing to timelines, resource strategies, and stakeholder alignment in an agile delivery environment.
* Stay ahead of emerging technologies and trends in CIAM, identity protocols, and cybersecurity—proactively proposing enhancements to future-proof the platform.
Your Profile:
* 6+ years of experience in identity and access management, with a strong track record in delivering customer-centric solutions.
* Deep hands-on expertise with SAP Customer Data Cloud (Gigya) and associated CIAM capabilities.
* Strong understanding of identity standards and protocols such as SAML, OAuth 2.0, OpenID Connect, and their secure implementation.
* Experience designing and managing privacy-first architectures, with knowledge of GDPR, CCPA, and industry data protection frameworks.
* Proven ability to lead technical initiatives, influence architectural decisions, and collaborate effectively with both technical and business teams.
* Professional certifications (SAP CDC, CIAM, CISSP, CISM, ITIL, etc.) are advantageous.
* Excellent communication and stakeholder engagement skills—able to convey complex ideas in a clear and actionable way.
* Agile working experience (Scrum, SAFe, etc.) and a mindset of continuous learning and adaptability.
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