Job Title: Mortgage Administrator Location: Office-based role in Colchester, Essex Department: Mortgage Administration Support Target: Highly organised candidates with strong customer service skills, preferably with experience in a telephone-based environment Salary: £24,000 Basic Salary Hours: Monday to Friday, 9:00 AM – 5:30 PM Timeline: Immediate interviews and start date available The New Homes Group is the UK’s leading new homes specialist, connecting housebuilders, lenders, and estate agents nationwide to help customers find their perfect new home. We are currently expanding our Mortgage Administration team and seeking motivated individuals to join us. Mortgage Administrator Responsibilities: As a Mortgage Administrator, you will play a key role in managing the mortgage process from application through to completion by: • Liaising with customers, housebuilders, and solicitors to ensure timely progress and resolution of mortgage applications • Performing compliance checks and managing mortgage offers efficiently • Proactively following up on exchange and completion dates via telephone to maintain momentum and achieve deadlines Required Knowledge, Skills and Qualifications: • Previous customer service experience essential, preferably in a telephone-based environment • Strong organisational skills with high attention to detail • Ability to work independently and as ...