We're a national law firm with a local reach, here for life's important moments - the ones you plan for and the ones you don't expect. Our legal experts combine technical excellence with empathy, understanding, and a commitment to always put our clients first. You'll feel part of a welcoming, inclusive environment where your individuality matters. We celebrate what makes you unique and support you to thrive. Together, we achieve incredible things and make a real difference to our clients and communities.
Your Role
This is an exciting opportunity to join one of the largest national law firms in the UK. You will be supporting the busy Private Client Advisory team and the wider Private Client Group, acting as a key point of contact between the team you support and their clients, as well as the wider business. Your main focus will be to deliver an efficient, high level of administrative support to a group of lawyers. The Private Client Advisory team advise private individuals in various matters including estate planning, trusts, powers of attorney, will-writing, probate, wealth protection and succession planning. Whilst your local office will be Chichester, you will be supporting case handlers nationally in all locations.
Responsibilities
* Ensure client files are in impeccable order; take responsibility for post coming into the business and process important original documents in line with our policies and procedures.
* Support the delivery of high levels of client communication by dealing with queries and enquiries and ensuring partners and fee earners can respond to clients and other parties.
* Enable fee earners to focus on revenue‑generating activity by coordinating other activities and delivering consistency across the Group.
* Support fee earner email management, ensuring emails are filed in the relevant electronic system in accordance with procedures.
* Manage fee earner diaries via the electronic calendar system, arranging meetings and ensuring accurate information is included in invites.
* Arrange conference calls and in‑person meetings, book meeting rooms and video conferences and cancel when necessary.
* Book travel arrangements and accommodation in accordance with our Policy.
* Prepare meeting agendas, collate papers, take minutes and produce them promptly after the meeting.
* Coordinate an efficient and accurate billing process and support fee earners with the right information to ensure swift payment of invoices.
* Support the Group Sales & Marketing Team in hosting events in the relevant location or events connected with Business Legal Services and/or Private Wealth.
* Undertake file opening procedures including compliance checks, creation of letters of engagement and, where relevant, completion of the pricing and resourcing model.
* Collaborate with Personal Assistant colleagues within your location and across the Group to provide a seamless, top‑quality service.
* Maintain email distribution lists and keep them up to date.
* Keep relevant intranet pages for your location, team, and departments up to date.
Qualifications & Requirements
* 5 GCSEs (A‑C or 9‑4) including English and maths, or equivalent.
* Professional telephone and face‑to‑face manner.
* Ability to work under pressure to tight deadlines with exceptional organisational skills.
* Team player who creates a positive impression with clients and colleagues.
* Enthusiastic, confident, positive, professional with a can‑do attitude and can work on own initiative.
* Good computer skills and proficiency in Word and Excel.
* Handling sensitive and confidential information properly.
* Ability to provide high‑quality work in a busy environment.
* Great accuracy and attention to detail.
* Excellent verbal and written communication skills.
* Works with confidentiality and discretion.
* Reliable and trustworthy.
As part of the Irwin Mitchell Group's onboarding process, all successful applicants are required to complete the group's employment screening process. This process helps ensure new employees meet our standards in honesty and integrity to protect the interests of the Group, existing employees, clients, partners and other stakeholders. Background checks will establish eligibility to work in the UK, and criminal record checks and financial checks with a credit reference agency will also be undertaken. The employment screening process will fully comply with Data Protection and other applicable laws.
Apprenticeship Details
This is a 24‑month apprenticeship, perfect for anyone who wants to gain hands‑on experience at the UK's largest full‑service law firm. It is a great alternative to university, as it gives you the chance to earn while you learn and helps you work towards the Level 3 Business Administration apprenticeship, developing your career from day one. We are looking for the candidate to join us in May, with the apprenticeship beginning in September.
Benefits
* Starting salary of £24,479 (regional) or £26,936 in London.
* 25 days holidays (plus bank holidays); buy up to 35 hrs of extra holiday.
* Generous and flexible pension schemes.
* Volunteering days – two paid days per year for a cause of your choice.
* Westfield Health membership, offering refunds on medical services alongside our Aviva Digital GP services.
* Wide range of well‑being initiatives to support positive mental health at work and out of work.
Recognition
* Best Workplaces for Wellbeing – Large Organisations 2024.
* Great Place to Work – 5 years running.
* Sunday Times Best Place to Work 2025.
Culture of Inclusion
* Disability Confident Level 3 Leader.
* Colleague‑led inclusion networks across the business.
Responsible Business
* Programmes that reflect our purpose and values.
* Commitment to Social Responsibility, community investment activity and tackling climate change – our core focus areas are People, Community, Environment and Pro Bono.
Irwin Mitchell LLP is an equal opportunity employer.
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