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Service charge business manager

Blackburn
Howard James Recruitment Consultancy Ltd
Business manager
Posted: 16 July
Offer description

We’re Hiring: Service Charge Business Partner

Wakefield / Blackburn / Hybrid | Full-Time

Howard James Recruitment are working on behalf of a well-regarded client to recruit a talented and commercially astute Service Charge Business Partner to join a dynamic finance team.

This is a fantastic opportunity for someone with service charge expertise to step into a leadership role, supporting the delivery of accurate, compliant, and customer-focused financial information across a large property portfolio.

What You’ll Be Doing:

* Lead on year-end service charge statements and liaise with auditors for final sign-off

* Prepare monthly service charge management accounts

* Oversee and guide the service charge team, supporting their professional development

* Collaborate with colleagues across departments to ensure charges are calculated fairly and consistently

* Keep service charge data accurate and up to date across internal systems

* Take the lead on service charge-related queries and customer complaints

* Ensure sinking funds are accurate and well maintained

* Support budget setting, KPI reviews, and financial analysis

* Provide data for first-tier tribunals when needed

* Continuously review and improve service charge frameworks and practices

What You’ll Need:

* Strong experience producing financial information and analysing service charge performance

* Up-to-date knowledge of housing sector service charge regulations

* Exceptional communication skills to liaise with both customers and internal teams

* Experience managing and motivating finance staff

* A collaborative mindset and a knack for solving problems with commercial insight

* Good working knowledge of Excel, Outlook, Word and Teams

* A full UK driving licence (travel across sites may be required)

Bonus Points If You:

* Are a qualified accountant (or actively studying)

* Have experience with Bluebox or similar service charge systems

* Can demonstrate value-for-money initiatives in your previous roles

Location & Flexibility:

The role offers hybrid working with travel to Wakefield, Blackburn, and other sites as required. Flexibility is key—so you’ll be trusted to manage your own schedule in a way that delivers results.

Why Apply?

This isn’t just another finance job. It’s your chance to make a genuine impact—improving processes, mentoring others, and shaping service delivery in a values-led environment. If you enjoy taking the lead, influencing positive change, and being a safe pair of hands under pressure, we want to hear from you.

For more information please submit your CV

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