Job Overview
Based at Cardale Park in Harrogate, we are an family run independent research company that carries out customer satisfaction follow up calls on behalf of car dealers to help them gain understanding and improve customer satisfaction levels. Our client base includes some of the best-established names in motor retailing.
We aim to provide a friendly and relaxed working environment with excellent prospects for personal development as our company grows.
Due to sustained growth, we are now looking for focused, enthusiastic, and upbeat candidates to join our Research Centre team.
Responsibilities
· Making customer satisfaction telephone calls for the automotive industry
· Taking customers through a series of questions and gaining customer responses
· Entering customer responses onto an in – house system to accurately record insight
· Representing premium brands in a professional manner
· Providing excellent customer service at all times
Skill
Full training and support will be provided but the ideal candidate must have excellent communication, and active listening skills.
* Excellent written and verbal communication skills
* Ability to work independently as well as collaboratively within a team environment
Hours
3pm to 7pm Monday - Thursday / 1pm to 5pm Friday hours per week negotiable)
If this sounds like the new role for you, then please get in touch with us, we can't wait to speak with you.
Job Type: Part-time
Pay: £12.50 per hour
Benefits:
* Casual dress
* Company events
* Company pension
* On-site parking
Work Location: In person