Operations and Compliance Manager, Shrewsbury
Client: BWD Search & Selection
Location: Shrewsbury, United Kingdom
Job Category: Other
EU work permit required: Yes
Job Views: 3
Posted: 22.08.2025
Expiry Date: 06.10.2025
Job Description:
Shape something different. This company doesn’t believe in putting people into boxes.
Compliance. Operations. Process. Culture. They all matter — but it’s how they connect that really makes a difference.
We are partnering with our trusted client, who is serious about hiring the right individual—someone who can bridge the gap between compliance and operations.
This values-led financial advice business combines the stability of long-serving leadership with a bold, future-facing mindset. Since becoming directly authorised, they’re focused on aligning internal functions to build smarter, more effective ways of working.
They recognize where bottlenecks form and what needs to change. Now, they’re looking for someone to help shape what good looks like.
This is a rare opportunity to join a growing firm at a pivotal time—where your ideas will be valued, your voice heard, and your impact felt. You’ll be trusted with genuine autonomy to embed quality from the inside out, in a culture that prioritises common sense over red tape.
Responsibilities:
* Lead day-to-day compliance and support SMF16/17, handling regulatory matters, risk reviews, and complaints confidently.
* Oversee paraplanning and admin teams, ensuring high-quality output, workflow efficiency, and adherence to SLAs.
* Shape and embed operational and compliance processes that are pragmatic and fit-for-purpose—avoiding unnecessary paperwork.
* Monitor regulatory changes, update internal policies (e.g., T&C, advice framework), and deliver relevant training.
* Act as the bridge between compliance, operations, and commercial strategy, driving continuous improvement and fostering a strong compliance culture.
Requirements:
* Experience in IFA compliance with confidence to own it.
* An understanding of how operations should function when well-run.
* A solution-led mindset, not satisfied with the status quo.
* A desire to build something better, not just maintain existing processes.
What you’ll get:
* Real ownership— a seat at the table and a voice in decision-making.
* Support from low-ego, high-integrity leaders who back their people.
* Flexibility and a team that plays the long game.
* A culture that rewards initiative, not politics.
This isn’t a CV-box-tick hire. It’s about someone who wants to shape, grow, and get involved—seeing this as a meaningful career chapter.
To find out more, drop me a message on LinkedIn or email [emailprotected] with your CV.
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