Care Supervisor – Join the Bluebird Care Southend Family Location: Southend-on-Sea and surrounding areas Job Type: Full-time or Part-time Salary: From £26,000 per year Are you an experienced care professional ready to take the next step in your career? Do you thrive in a leadership role and have a genuine passion for delivering exceptional care? If so, Bluebird Care Southend wants to hear from you! About Us At Bluebird Care Southend, we’re not just a care provider — we’re a family. Our mission is to enrich the lives of our customers by supporting them to live independently and with dignity in the comfort of their own homes. We are proud to be a trusted name in our community, known for our warmth, professionalism, and commitment to excellence in home care. The Role: Care Supervisor As a Care Supervisor, you’ll play a pivotal role in maintaining the high standards of care we are known for, while also providing support and guidance to our incredible team of care staff. Key Responsibilities: Team Leadership: Mentor and support care staff, ensuring high-quality service delivery Customer Reviews & Quality Control: Conduct assessments, spot checks, and customer reviews to maintain care excellence Customer Relations: Be the first point of contact for customers, handling queries with empathy and professionalism Operational Support: Assist with training, rota planning, and ensuring compliance with care standards Record Keeping: Accurately update electronic care management systems ✅ What We’re Looking For Experience: Minimum 3 years in care, ideally with supervisory or senior-level experience Leadership: Confident in managing and supporting a care team Skills: Strong IT proficiency and excellent customer service skills Flexibility: Full UK driving licence and access to a vehicle is essential Qualifications: NVQ Level 2 in Health & Social Care (preferred) What We Offer Competitive Salary – Reflective of your experience and skills Career Development – Ongoing training and progression opportunities Supportive Culture – Be part of a close-knit, passionate team Perks & Benefits: Paid mileage Flexible working hours Company pension Additional leave Staff discounts Health & wellbeing programme Referral bonuses Why Join Bluebird Care Southend? Joining us means becoming part of something truly meaningful. Every day is an opportunity to make a difference – not just for our customers, but also within a team that truly values your contribution. We believe in recognising hard work, investing in our people, and creating a workplace where everyone can thrive. Ready to Take the Next Step? We’d love to hear from you! Apply now and become a part of the Bluebird Care Southend family. Bluebird Care Southend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all team members. Transforming lives. One care visit at a time.