Job Description
Service Manager – North West (Manchester Based)\n\nSalary: Up to £50,000 + Bonus Scheme + Bonuses\n\nLocation: Manchester (Covering the North West Region)\n\nType: Permanent, Full-Time\n\nOverview:\n\n- Are you an experienced Service Engineer or Manager with a strong background in compressed air or similar industrial systems?\n\n- We're working with a leading engineering service provider in the North West who is seeking a hands-on Service Manager to lead their regional service operations while still playing an active role on the tools.\n\nThe Role:\n\n- This is a dynamic and rewarding position combining both leadership and field service work.\n\n- As Service Manager, you’ll be responsible for supervising a team of service engineers while maintaining strong customer relationships and ensuring work is completed to a high standard.\n\n- The role is based in the Manchester area with regular travel around the North West.\n\nKey Responsibilities:\n\n- Lead and support a team of service engineers across the region\n\n- Provide hands-on technical support and attend customer sites as needed\n\n- Manage service schedules, resource allocation, and customer expectations\n\n- Conduct site visits, fault finding, maintenance, and repairs\n\n- Maintain high standards of health, safety, and compliance\n\n- Deliver training, mentoring, and performance feedback to team members\n\n- Liaise with internal departments to ensure seamless service delivery\n\nThe Ideal Candidate Will Have:\n\n- Previous experience in a field service or service management role\n\n- Strong technical knowledge of compressed air systems or similar equipment\n\n- Good leadership, organisational and communication skills\n\n- Full UK driving licence\n\n- Willingness to remain hands-on and lead by example on customer sites\n\nWhat’s on Offer:\n\n- Basic salary up to £50,000\n\n- Attractive bonus scheme\n\n- Overtime paid at hourly rate beyond standard hours\n\n- Company vehicle, tools, and equipment\n\n- Ongoing training and career development opportunities\n\nSmart Search Technical is a specialist recruitment company operating in technical engineering sectors across the UK & beyond. Founded in 2024, our mission is to simplify the recruitment process for both job seekers and employers, leveraging our extensive knowledge, connections and experience.\n\nBy applying for this position, you consent to be contacted by our organisation if your qualifications align with the requirements for any role we represent