Overview
We're Hiring: Technical Writer – Herne Bay, Kent
Where Fire Safety Innovation Meets Opportunity
Join EMS Ltd, part of Kidde Global Solutions Commercial Fire Business Unit, and be part of a legacy of leadership in fire safety. With cutting-edge technologies protecting lives worldwide, and a $10M investment in product innovation, this is your chance to grow your career in a mission-driven team.
Role Summary
We are looking for a Technical Writer to create high-quality documentation supporting our products — datasheets, installation guides, user manuals, and more. You’ll work closely with R&D, ensuring materials accurately reflect product design, while coordinating with cross-functional teams to deliver on time and improve content quality.
Key Responsibilities
* Produce and maintain product documentation for new developments
* Collaborate with R&D and technical support teams
* Support translations and multi-market documentation
* Create visuals: videos, diagrams, flowcharts, infographics
* Assist with marketing and promotional materials
* Maintain document control and quality standards
Skills & Experience
* Proven technical writing experience for customer-installable/configurable products
* Strong written and verbal communication skills
* Proficiency in MS Office, Adobe Creative Suite, CAT tools
* Basic 2D/3D CAD knowledge
* Ability to manage multiple projects and meet deadlines
* Attention to detail and ability to simplify complex technical data
Desirable
* Knowledge of fire detection products and standards (training provided)
* Experience with single-source publishing tools
* Cultural awareness in presenting technical information to diverse audiences
Benefits
* 25 days holiday + bank holidays
* DC pension scheme & life assurance
* Employee scholarship & reward schemes
* Annual performance bonus eligibility
Apply now to make a real impact on life safety technology!
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