Technical / Complex Property Claims Handler
Location: Oldham
Salary: £32,000-£36,000 + Bonus & Hybrid Working
Working Hours: Monday to Friday (Office Hours)
About the Role
Are you an experienced property claims professional looking to step into a more technical, specialist role without the pressure of people management? A respected insurance claims organisation in the Oldham area is seeking a Technical / Complex Claims Handler to manage a small caseload of higher-value and more complex property claims. This is a fantastic opportunity to apply your expertise in a supportive environment, where your insight and attention to detail will make a real impact.
What You'll Be Doing
As a Technical / Complex Property Claims Handler, you will:
1. Manage a caseload of around 10 complex property claims, including subsidence, drainage, watermains, and structural damage
2. Review site-specific data, reports, and images to assess liability and scope of works
3. Liaise with contractors and insurers to resolve technical issues and ensure claims progress smoothly
4. Produce clear, accurate reports for insurer review
5. Support the wider claims team with technical guidance (no direct line management required)
6. Ensure all decisions align with industry best practises and relevant legislation
What You'll Need
To be successful in this role, you will need:
7. Minimum 3 years' experience in property claims, ideally with exposure to complex or high-value cases
8. Strong understanding of insurance protocols, drainage legislation, and property damage claims
9. Excellent communication and analytical skills
10. Cert CII qualification (or working towards) is desirable
11. Ability to work independently and manage technical detail with confidence
What's On Offer
In return, you will receive:
12. Salary between £32,000 and £36,000, depending on experience
13. Performance-based bonus scheme
14. Training and development opportunities
15. Birthday leave, wellness initiatives, and social events
16. Smart casual dress code, on-site parking, and company pension
If this sounds like the perfect role for you, apply now and take the next step in your career as a Technical / Complex Property Claims Handler!