Permanent Position Available
Salary: 28k to 30k (with bonus)
Newcastle area, NE125UJ
(Moving to North Shields, in 2024)
40 hours per week
8.30 am to 5 pm, Monday to Friday
Working for our Fire and Security client in Newcastle.
Contracts Supervisor
* Highly Experienced in Excel data management.
* Client facing, fast paced, used to a challenge.
* Can create work instructions, communicate will with field operatives and clients.
* Resilient, can-do attitude and can work in a busy, sometime pressurized environment.
* Any relevant industry qualifications - building / fire safety.
* Excellent time management skills.
* Ability to work under pressure and meet deadlines.
* To be able to build good rapports and maintain good client relationships.
* Excellent organisation and administration skills.
Benefits
* 23 days’ holiday (with the ability to increase to 25).
* 8 Statutory Bank Holidays.
* Employee assistance programme/confidential support.
* Mindfulness and/or meditation apps.
* Employee discounts (supermarkets, eating out, clothes, gyms etc).
* Doctor Care Anywhere (24/7 access to an online GP and prescription service).
Duties and responsibilities
You will assist the contracts manager to ensure contracts are running as they should by carrying out a various duties including:
* Being the main point of contact for any client queries in relation to your designated contracts.
* Upload FRA actions into company CRM.
* Update the client’s portal.
* Ensure we comply with all KPIs.
* To attend client meetings over teams and take internal meeting notes.
* Deal with all client queries & install queries on your contract.
* To handle all administration for your designated contracts.
* To provide assistance to the Contracts Manager where applicable and carry out other ad hoc duties.
Qualifications and Experience
* Good understanding of CRM systems, CASH would be advantageous.
* Previous experience dealing with contracts/project management.
* Good understanding of office packages i.e. Excel and Word.
Apply today for an immediate call/email.