Overview
Join to apply for the Sales Consultant role at Vistry Group. We have a new opportunity for a Sales Consultant to join our team within Vistry East London, at our site in Camden, London NW1. As our Sales Consultant, you will carry out all aspects of the day to day running of the sales hub/development in accordance with the customer journey, taking ownership for the sales process with customers, maintaining necessary records and documentation during all stages of the sales progress across a number of sites and house ranges within the sales hub/development and delivering successful continual sales at all sites within the sales hub/development. We value in-person collaboration and team culture, but we’re also committed to supporting flexible working where possible. We encourage you to raise any specific requirements during the interview process so we can explore how this could be accommodated.
Responsibilities
* Manage the day-to-day running of the sales hub/development and oversee all stages of the customer journey.
* Take ownership of the sales process with customers, maintaining necessary records and documentation across multiple sites and house ranges.
* Proactively seek prospective sales and follow up enquiries via telephone and marketing literature to optimise opportunities for sales on designated developments.
* Coordinate with Site teams to understand build progress and provide accurate customer information as required.
* Collaborate with colleagues within designated developments to ensure all aspects of the sales process are communicated to the team, customers, and stakeholders.
* Maintain the sales arena and show homes in line with brand and company standards.
Qualifications and Skills
* Behave in line with our company values – Integrity, Caring and Quality.
* Experience in a customer-facing role delivering under pressure and generating leads and sales through telephone-based business development.
* Proven track record of successfully completing the sales process with customers and meeting sales targets.
* Excellent IT skills with knowledge of Microsoft Office tools; strong negotiation and sales skills.
* Excellent administration and organisational skills; good planning and strong communication skills.
* Patience and ability to remain calm under pressure; friendly, trustworthy, and professional attitude.
* Comfortable using multi-channel forms of communication; ability to handle complaints and difficult situations.
* An interest in property and the housing market; flexible with day-to-day duties and hours; full driving licence and access to a suitable vehicle; willing to travel to all sales sites within the division, including regional offices; willing to work weekends.
* Desirable – 5 GCSEs / GCE or equivalent including Mathematics and English (C grade or above); A Levels in any discipline.
Benefits
* Competitive basic salary and annual bonus
* Salary sacrifice car scheme available to all employees
* Mileage allowance
* Up to 39 days annual leave including bank holidays (with service)
* 2 volunteering days per annum
* Private medical insurance, with employee paid cover
* Enhanced maternity, paternity and adoption leave
* Competitive pension scheme through salary sacrifice
* Life assurance at 4 x annual salary
* Share save and share incentive schemes
* Employee rewards portal with additional benefits
We build more than homes; we are shaping sustainable communities as part of Vistry. This description reflects the role and responsibilities for the Sales Consultant position at Vistry Group in London.
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