We are Vitesse – the treasury and payment partner of choice for insurance. Formed in 2014 by a team of proven FinTech entrepreneurs, we are an FCA-regulated business providing global claim funds management and payment solutions. Operating one of the largest banking and payment settlement networks in the world, we give our customers direct access to 200 countries and currencies. Through a single integration, insurers can use this network to pay claims in as fast as 45 seconds and deliver a superior claimant experience. Our market-leading treasury proposition provides insurers with transparency and control over their claim funds, even when delegated to third-parties, allowing them to have their money in the right place, at the right time, to make that all-important payment when customers need it most. With over 255 employees across our London headquarters, Europe, and the US, $93m Series C funding secured, and exceeding £15bn in processed transactions, we are only just getting started. We are collaborative, customer centric and work with integrity, whilst partnering with some of the biggest insurance leaders including Lloyd’s of London and Many Pets. We take huge pride in our company culture, ensuring that everyone has a part to play, an opportunity to be heard, be involved, and the ability to make a real difference. As we continue to scale up, we want like-minded humans to join us on this exciting journey. Are you ready? A Solutions Project Manager is responsible for leading client facing Loss Fund Onboarding projects. Loss Funds are cash balances usually held by third parties (TPAs) on behalf of the underwriting insurer for use in the settlement of approved claims. These projects encapsulate the activities required to arrange the reconciliation and transfer to Vitesse of these active balances in readiness for future settlements executed through the Vitesse system. The Solutions Project Manager is the main point of contact for the client throughout the process, co-ordinating Vitesse boarding activities and where necessary any recovery of funds. They will also ensure each project is executed efficiently, aligning the TPA and Coverholders on the projects with the clients expectations whilst continuously improving processes to support the company’s growth. As a Solution Project Manager, you will be responsible for: delivering across the company’s key priorities, which are outlined below: 1. Manage end-to-end delivery of Loss Fund Onboarding projects, from discovery and scoping through to migrations and recoveries of funds. 2. Collaborate with internal teams (Relationship Management, Business Development, Implementation, Product, Engineering, Compliance and Operations) to ensure momentum on the projects. 3. Act as the primary point of contact for clients during the project, ensuring a seamless experience and timely communication. 4. Define, document, and manage project plans, timelines, milestones, risks, and dependencies. 5. Coordinate solution design workshops and requirements gathering sessions with clients and internal stakeholders. 6. Monitor project health and proactively mitigate risks to delivery, quality, or scope. 7. Continuously improve onboarding processes, documentation, and playbooks to support scalable growth. 8. Support commercial and product teams with client-facing materials, solutioning, and proposals as needed. Why do we need this hire? Vitesse is expanding rapidly, and with our growing portfolio of projects, we need a dedicated Solutions Project Manager to streamline and manage the Loss Fund Onboarding projects. This role is essential for efficiently recovering and migrating funds, ensuring that our projects run smoothly and funds are properly managed. As we continue to scale, this position will play a crucial part in supporting our operational success and driving long-term growth. Requirements A personable, hardworking, logical and diligent candidate with experience in the payments or insurance industry (London Market). Knowledge in the use of London Market systems (Velonetic) for claims payment administration whilst not crucial would be seen as highly advantageous. The successful candidate will be an excellent communicator and have the ability to manage multiple workstreams effectively. Benefits 25 days Holiday per year (increasing by 1 day per years' service, up to 30 days) Bank Holidays Hybrid working arrangements – minimum 2 days in the office, Tuesday - Thursday Contributory pension scheme Enhanced Parental leave Cycle to Work Scheme Private Medical Insurance with AXA Unlimited access to therapy sessions through our partner, Oliva Discounted Gym membership through Gympass Financial Coaching with Octopus Wealth 2 days of volunteering leave per year Sabbatical after 5 years’ service Life Assurance - MetLife (UK employees only) Ongoing Learning and Development to support you reach your career goals We are Vitesse – the payment provider of choice for the insurance and treasury industry. Formed in 2014 by a team of proven FinTech entrepreneurs, we are an FCA-regulated business providing global claim funds management and payment solutions. Operating one of the largest banking and payment settlement networks in the world, we give our customers direct access to 200 countries and currencies. Through a single integration, insurers can use this network to pay claims in as fast as 45 seconds and deliver a superior claimant experience. Our market-leading treasury proposition provides insurers with transparency and control over their claim funds, even when delegated to third-parties, allowing them to have their money in the right place, at the right time, to make that all-important payment when customers need it most. With over 175 employees across our London headquarters, Europe, and the US, $93m Series C funding secured, and exceeding £10bn in processed transactions, we are only just getting started. We are collaborative, customer centric and work with integrity, whilst partnering with some of the biggest insurance leaders including Lloyd’s of London and Many Pets. We take huge pride in our company culture, ensuring that everyone has a part to play, an opportunity to be heard, be involved, and the ability to make a real difference. As we continue to scale up, we want like-minded humans to join us on this exciting journey. Are you ready? As we continue to scale up, we want like-minded humans to join us on this exciting journey. Are you ready? Vitesse at our best – our values The Vitesse values are a true reflection of what it takes to thrive in our business, so it’s important to us that any employee who joins our business is aligned with these 3 attributes Confident Humility We don’t do ego and we know that unless we all win, none of us win. We admit when we’re wrong, ask for help and always think about the wider business before ourselves. Driven to Succeed We see the opportunity ahead of us and we won’t stop until we fulfil the potential we know we have. We hold ourselves to high standards and deliver high quality outcomes for Vitesse and our customers. Tenacious Responsibility We take ownership for our actions and decisions, and face into the challenges that come our way. We are committed to seeing things through to completion, even in the face of adversity. We are an Equal Opportunity Employer We are committed to creating an inclusive environment that enables everyone to perform at their best, where we recognise the rights of all individuals to mutual respect and where there is an unbiased acceptance of others. Our policies and practices aim to promote an environment that is free from all forms of Unfair discrimination and values the diversity of all people. At the heart of our policy, we seek to treat people fairly and with dignity and respect.