What you will do
Service strategy and delivery for the Global Marine & Navy portfoliospanning HVAC/R, fire detection & suppression, security, life-safety and automationensuring consistent, mission-ready, through-life support for naval fleets, cruise lines, offshore, merchant and specialty vessels. Drive standardized service processes, digital enablement, compliance, and customer outcomes across regions, with particular responsibility for service operations and partner networks in APAC and EMEA.
How you will do it
1) Global Service Strategy & Governance
* Define and own the Global Service Operating Model for Marine & Navy (policies, standards, KPIs, escalation paths), ensuring consistent approaches across regions, fleets, and vessel classes (naval, cruise, offshore, merchant).
* Maintain global service playbooks (preventive maintenance, inspections, ITM programs, health checks, deluge testing, obsolescence management) with uniform SOPs and documentation.
* Lead global Service regional leaders to align plans, review KPIs and drive continuous improvement.
* Ensure strong and seamless collaboration with sales teams to support dynamic ( faster than market) business growth
2) Regional Leadership
1. Direct global service delivery operations, ensuring readiness, contingency planning, vendor/agency oversight, and cost contro...