Job Description
We're looking to recruit an Independent Domestic Violence Advisor (IDVA) in St Helens on behalf of our social housing client. This is an initial 3-month temporary contract, working 37 hours per week (Mon to Fri), based in the office.
The successful candidate will act as a Duty Officer, responsible for contacting customers, triaging new cases and offering immediate safety planning advice and support. You will liaise with customers via a range of agreed contact methods, and respond to self-referrals either on the phone or face to face. Key responsibilities:
* Work within the duty team, receiving self-referrals and speaking with customers via telephone or face to face to triage cases and assess risk level
* Complete MERIT/DASH risk assessments and offer immediate safety planning advice
* Provide advocacy, emotional and practical support to victims in relation to legal and housing options, health and finance
* Ensure all risk assessments, support plans, outcomes and customer contact is accurately updated within the case management system
* Work in partnership with external services and make referrals to other agencies
* Participate in MARAC meetings where required
What you'll need to succeed
* A strong background working and supporting people and families suffering from domestic violence, ideally with a Safelives or IDVA qualification
* Experience of completing MERIT/DASH risk assessments, and attending MARACs
* A good knowledge of the Domestic Abuse Act 2001, Family Law Act 1989, Serious Crime Act 2015
* Strong communication, interpersonal, empathy and resilience skills
* Driving licence with access to own vehicle and valid business insurance
What you'll get in return
* Weekly pay
* Competitive hourly rates
* Option to be paid PAYE or Umbrella
* Mileage reimbursement
What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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