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We are passionate about celebrating our customers’ life moments and are now looking for a Sales Assistant to join our successful Card Factory family to help fulfill this.
The pace is fast, our standards are high, and we’re proud of it! We lead the way after all. It can get busy in our stores, so you need to manage lots of customers, busy tills, and multiple tasks. But don’t worry, you’ll have fun and understand why you need to be a little bit mad to work here!
* Provide excellent customer service at all times to help customers celebrate their life’s moments.
* Process all sales politely, efficiently, and accurately while upselling on till products.
* Price and merchandise stock and products correctly.
* Assist with unloading and unpacking deliveries with the team.
* Help with stock takes, which may include working outside normal store hours.
Retail experience is not necessary when starting your Card Factory journey. We value personality and a passion for customer service above all else!
We support a work/life balance, so don’t worry if you’re not available all hours. Just tell us your availability in the application form!
The Ideal Candidate
Are we right for you?
We are Grafters at Card Factory—working hard to meet our loyal customers’ needs. We understand work-life balance and offer flexible arrangements to suit both you and the business.
Are you right for us?
The role requires someone who enjoys being busy, can multitask, and embraces change. Most importantly, you’ll be customer-focused and bring your best to the team!
Package Description
About the Company
Card Factory is the UK’s leading retailer of greeting cards, dressings, and gifts, with over 1,000 stores across the UK and Ireland. In 2020, we launched a 5-year strategy aiming to become a true omni-channel retailer. We invest in our colleagues and offer opportunities to grow in a fast-paced environment.
We offer benefits supporting your physical, mental, and financial well-being, including:
* 25% colleague discount in-store and online
* Financial Wellbeing Support and Education Tools
* Salary Advance
* Seasonal incentive schemes
* Opportunities for Retail Apprenticeships
* Access to learning and development content
* Discounts across 100+ UK retailers
* Employee Assistance Programme for mental, physical, and financial support
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