Credit control administrator

This position is no longer open for applications.

Credit Control Administrator, Stoke on Trent, £25,000.00

Employment Type

Full Time, Permanent

Application Start Date

12-05-2026

Application End Date

16-06-2026

Location

Stoke on Trent

State/County

Staffordshire

ST4 2NL

Country

United Kingdom

Work Style

On-site

RKW’s Finance function is evolving – and from the merger of our Credit Control and Disputes Resolution teams, we have now created a new role for a Credit Control Administrator.

This is a wonderful chance for someone who is looking to start in credit control / credit management. You will be working as part of the wider credit function in a large, growing, fast-paced family‑owned company.

You may already be in an Accounts team role – or you might be working in Customer Service, Sales Order Processing, or Operational Admin – what we’re really looking for is great attention to detail, a head of numbers and the sort of approach that gets things done.

With this new team structure, a clear career progression pathway has been established, with role‑specific training and development available.

To support the Credit Controller in ensuring that the assigned customer accounts are in line with the companies trading terms.

• Allocation of receipts to customer accounts
• Matching receipts against Invoices
• Liaising with other departments to resolve debit note requests
• Raising Credit Notes for Debit notes once approved
• Ad‑Hoc Duties

• Must have experience with Excel
• Must have a can‑do attitude
• Likes problem solving
• Wants to work as part of a team
• Understands credit and debit notes

• 25 days annual leave, plus bank holidays.
• Free parking on all sites
• Staff discount on all our products
• Training and development
• Exclusive discounts on cinema, holidays, days out, eating out and much more
• Long service incentives and rewards