RLR are seeking a dedicated and detail-oriented Property Manager to oversee a Build to Rent portfolio. The ideal candidate will possess strong organisational skills, excellent communication abilities, and a proactive approach to managing property operations. This role is essential in ensuring tenant satisfaction, maintaining property standards, and optimising occupancy rates. Role : Property Manager (Build to Rent) Location : Manchester Salary – Up to £40,000 10% Bonus Hours : Monday to Friday, 40 hours per week What will your key responsibilities be? Liaising with all customers from point of move in/tenancy commencement, being the sole point of contact for all customer enquires via email and telephone. Organising and managing check-in, check out and unit turn processes and deposit releases. Taking ownership of resolving and supporting with any incidents or issues which occur out of hours. Responsible for ensuring properties are compliant with legislation and risks are appropriately identified and managed. Responsible for logging any defects/repairs and maintenance issues onto database and assigning to relevant party/contractor for swift resolution. Carrying out home move in demonstrations, inspections of vacant properties and annual landlord inspections. Undertake regular customer and community engagement activities. Monthly credit control and arrears management. Keeping accurate property management administration records and issuing any relevant notices. Work closely with Lettings Team to be available to meet with incoming tenants moving into their new homes, launch events and peak periods. Key Skills & Experience Required: Proven experience in client-facing roles within property management, ideally with a background in Build-to-Rent (BTR), Purpose-Built Student Accommodation (PBSA), or prominent leasing agencies. Possession of an ARLA Qualification is essential. Outstanding customer service skills and excellent verbal and written communication skills. A dynamic and driven personality, with a strong zeal for the industry. Exceptional organizational competencies. Demonstrated ability to work autonomously, confidently taking charge, making informed decisions, and initiating actions. Proficient in presenting and interpreting information accurately and professionally. A collaborative team player who can inspire and motivate colleagues, effectively achieving goals collaboratively. Innovative problem-solving skills, with a knack for identifying issues and crafting effective resolutions. If this sounds like it could be you, contact RLR with your CV and reach out to find out more!