Join to apply for the Customer Service Advisor - Nights role at Virtual Bridges
4 days ago Be among the first 25 applicants
Join to apply for the Customer Service Advisor - Nights role at Virtual Bridges
Get AI-powered advice on this job and more exclusive features.
PLEASE NOTE THAT THE ROLE IS ONLY OPEN FOR APPLICANTS WHO ARE CURRENTLY RESIDENT IN NORTHERN IRELAND- APPLICANTS FROM MAINLAND UK WILL NOT BE CONSIDERED - THIS IS BECAUSE OF ON-SITE TRAINING FOR THE ROLE
Brook Street Recruitment is working on behalf of our client to recruit telephone Customer Service Agents on a full time and permanent basis.
As a Customer Service Agent, you will work from home and operate as the first point-of-contact for the company`s clients and partners.
Dealing with queries from these organisations and liaising internally with the company`s other departments, you will quickly develop an in-depth knowledge of the company`s products and services.
Duties
Taking inbound calls from clients and also dealing with teams across the business
Dealing with a wide variety of queries, analysing clients` payments-related issues
Assisting with disputes and providing sustainable solutions
Maintaining an in-depth knowledge of functionality for all systems
Ensuring that a first-class customer service is provided to clients
Details of role
Working shift for this job is Monday to Friday between 14.00pm and 22.00pm - on this shift there is also a requirement to work one Saturday a month
Other shifts are later shifts - 4 days per week between 4.30pm to 3am and 5 days per week between 6.30pm and 3am - The shifts can be discussed on interview and the client will accomodate where possible
Salary for the role will be starting on 26k per annum and there is an extra £60 per month to cover costs of working from home
Other Benefits Of Working In This Role Include
Paid Annual Leave
All the equipment you need to work from home
Bonus opportunity twice per year
Employee appreciation programme
Opportunities to learn, develop, and to build a career
Criteria
Must have come from a hospitality background - this is preference from the client
No job hopping - must have solid work history
Applicants must be PC Literate and have strong communication skills
PLEASE NOTE THAT THE ROLE IS ONLY OPEN FOR APPLICANTS WHO ARE CURRENTLY LIVING IN NORTHERN IRELAND- APPLICANTS FROM OUTSIDE OF NORTHERN IRELAND WILL NOT BE CONSIDERED - THIS IS BECAUSE OF ON SITE TRAINING
If interested, you can send your CV to Colleen Farquharson via the apply link
Brook Street NMR is acting as an Employment Agency in relation to this vacancy.
Seniority level
* Seniority level
Entry level
Employment type
* Employment type
Full-time
Job function
* Job function
Customer Service
* Industries
Administrative and Support Services
Referrals increase your chances of interviewing at Virtual Bridges by 2x
Get notified about new Customer Service Advisor jobs in Belfast, Northern Ireland, United Kingdom.
Customer Advisor - Belfast - 7.5 hours (no late nights)
Belfast, Northern Ireland, United Kingdom 1 month ago
Belfast, Northern Ireland, United Kingdom 1 week ago
Belfast, Northern Ireland, United Kingdom 1 month ago
Andras Hotels - Reservations Team Member
Belfast, Northern Ireland, United Kingdom 8 hours ago
Holywood, Northern Ireland, United Kingdom 1 week ago
Belfast, Northern Ireland, United Kingdom 2 days ago
Belfast, Northern Ireland, United Kingdom 2 weeks ago
Belfast, Northern Ireland, United Kingdom 1 day ago
Call Advisor, Connect 24 (Days & Nights)
Holywood, Northern Ireland, United Kingdom 1 week ago
Belfast, Northern Ireland, United Kingdom 23 hours ago
Belfast, Northern Ireland, United Kingdom 2 days ago
Ballyclare, Northern Ireland, United Kingdom 2 weeks ago
Crumlin, Northern Ireland, United Kingdom 2 weeks ago
Belfast, Northern Ireland, United Kingdom 1 day ago
Retail Customer Advisor (Belfast, Victoria Square) - 16 hours
Belfast, Northern Ireland, United Kingdom 1 day ago
Customer Services Advisor - Belfast (445R)
Belfast, Northern Ireland, United Kingdom 13 hours ago
Belfast, Northern Ireland, United Kingdom 2 days ago
Newry Mourne And Down, Northern Ireland, United Kingdom 1 day ago
Newtownards, Northern Ireland, United Kingdom 2 weeks ago
Belfast, Northern Ireland, United Kingdom 2 weeks ago
Lisburn, Northern Ireland, United Kingdom 4 days ago
Newtownabbey, Northern Ireland, United Kingdom 3 weeks ago
Bangor, Northern Ireland, United Kingdom 2 weeks ago
Lisburn, Northern Ireland, United Kingdom 1 day ago
Belfast, Northern Ireland, United Kingdom 1 week ago
Lisburn, Northern Ireland, United Kingdom 1 week ago
Belfast, Northern Ireland, United Kingdom 1 week ago
Belfast, Northern Ireland, United Kingdom 3 days ago
Belfast, Northern Ireland, United Kingdom 5 days ago
Belfast, Northern Ireland, United Kingdom 3 days ago
Inbound Customer Service/Sales Advisor Belfast
Belfast, Northern Ireland, United Kingdom 2 weeks ago
Belfast, Northern Ireland, United Kingdom 2 days ago
Ballyclare, Northern Ireland, United Kingdom 1 week ago
Newtownabbey, Northern Ireland, United Kingdom 3 weeks ago
Moira, Northern Ireland, United Kingdom 5 hours ago
Newtownabbey, Northern Ireland, United Kingdom 3 weeks ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr