Job Description
Debt Recovery AdvisorProgress from collections into legal recoveries. Own cases. See outcomes.Most collections roles are volume driven.
Calls, targets, next case.This isn't that.You'll manage real recovery matters inside a regulated law firm, handling cases from first contact through to legal enforcement. Instead of passing files on, you'll progress them. Instead of scripts, you'll make decisions.
And you'll learn how formal recovery and litigation actually works in practice.The team is long-tenured, calm and professional. No dialler environment. No aggressive tactics.
Conversations are considered, often commercial and mainly business to business.It suits someone who enjoys collections but wants to develop judgement, written communication and legal understanding rather than just increase call volume.What you'll be doingYou'll manage a caseload and work it through the full recovery journey.That includes speaking with debtors, understanding circumstances, negotiating repayment solutions and deciding when matters should escalate into legal action. You'll prepare correspondence on legal letterhead and progress files into steps such as CCJs, attachment of earnings and enforcement.Roughly half the role is phone based and half written or investigative work. Accuracy matters as much as persuasion.The environmentSmall, experienced team with very low turnoverProfessional law firm setting, not a call centreMixed inbound and outbound conversationsB2B and professional debtor interactionSupportive leadership and structured processesHybrid working after probationWhat they're looking forCollections experience in an FCA regulated environmentComfortable speaking firmly but professionallyGood written English and attention to detailSomeone who wants responsibility rather than high-volume callingLegal recovery experience helps but isn't essential.
They will train the right person on the legal stages.If you've done collections and feel like you're repeating the same conversations every day, this is the kind of role people move into to build a longer term career.The Curve Group is a Recruitment Services and Human Resources business with a mission to transform the working lives of the people and organisations we work with.We collect and process your personal data for the purpose of providing recruitment and related HR services, in line with our legitimate business interests and legal obligations.We will retain your data for two years from the last point of contact, after which it will be securely deleted unless you request otherwise.For more details about how we handle your personal data and your rights, please see our full Privacy Policy on our website.TPBN1_UKTJ