Description
Are you passionate about retail and providing exceptional customer service? Do you thrive in a collaborative environment where teamwork and community are at the heart of success? If so, Mountain Warehouse has the perfect role for you!
Department: UK Retail
Location: Bakewell (BAK)
Compensation: £8.00 - £12.71 / hour
Contract: 6 hours minimum; must be available to work more if required, especially during peak periods; able to work weekend shifts and on short notice.
Key Responsibilities
Team Collaboration
- Work harmoniously with colleagues, fostering an inclusive and supportive environment.
- Actively participate in team discussions and problem‑solving, contributing innovative ideas.
- Share knowledge and skills to support and train new and existing team members.
Operational Excellence
- Assist day‑to‑day operations, ensuring compliance with policies.
- Accurately process transactions, handling various payment methods.
- Maintain clean, organized, and visually appealing sales floor.
- Stay informed about product features, promotions, and pricing to advise customers.
- Help set up and execute in‑store promotions and displays.
Customer Engagement
- Build strong connections with customers, understanding their needs and providing tailored solutions.
- Address inquiries and concerns promptly and professionally.
- Represent Mountain Warehouse brand with enthusiasm and professionalism.
Sales & Performance
- Work with team to meet and exceed sales targets.
- Support store management in identifying growth opportunities.
We Would Love To Meet Someone Who Is
- Committed to delivering outstanding customer service.
- Passionate about retail and eager to share enthusiasm.
- Excellent communicators with friendly demeanor.
- Energetic, driven, and determined to complete tasks effectively.
- Team players who are reliable and trustworthy.
What's in it for you?
- Monthly Bonus Scheme with achievable targets.
- 50% colleague discount across Mountain Warehouse and Animal, plus a twice-yearly uniform allowance.
- 28 days annual leave, including bank holidays.
- Access to Employee Assistance Programme and a colleague hardship scheme.
- Generous colleague referral incentive.
- Auto‑enrolment pension scheme.
- A stable, successful and supported environment.
- Length of service awards.
You're not just working in a store; you're shaping an experience and creating a legacy. Embrace the adventure, for you are the driving force of positive change!
