Job Description:
Job Title: ServiceNow Solution Architect – Source-to-Pay
Location: Remote (UK-Based)
Salary: Dependent on Experience
The Role:
As aServiceNow Solution Architect, you’ll be responsible for leading the scoping, design, development, and implementation of ServiceNow-based solutions across client projects, with a focus on Source-to-Pay (S2P) processes. This role combines deep platform knowledge with business process expertise, ensuring optimal technical solutions aligned with client procurement and finance operations.
You will collaborate with engagement leads, project managers, analysts, developers, and testers to deliver quality outcomes—driving innovation and best practices across ServiceNow implementations.
Key Responsibilities:
1. Lead the technical delivery of ServiceNow projects, especially those involving Source-to-Pay capabilities
2. Architect end-to-end ServiceNow solutions including S2P workflows, procurement automation, and supplier lifecycle management
3. Design and implement integrations between ServiceNow and client ERP/procurement systems (e.g., SAP, Oracle)
4. Define scalable and secure technical solutions
5. Deliver engaging product demonstrations across ServiceNow modules
6. Guide teams through all stages of delivery while resolving technical issues
7. Provide technical leadership and mentorship to junior architects and dev teams
8. Maintain up-to-date knowledge through certifications, internal/external learning, and community involvement
9. Build trusted relationships with clients and internal stakeholders
10. Support the evolution of DXC’s ServiceNow offering and roadmap
Requirements:
11. Proven experience in ServiceNow consulting, with specific involvement in Source-to-Pay or Procurement process automation
12. Track record of delivering large-scale ServiceNow implementations as a Solution Architect
13. Strong understanding of S2P processes including requisitioning, sourcing, procurement, supplier onboarding, and invoicing
14. Certified ServiceNow System Administrator
15. Certified Implementation Specialist in at least one suite (e.g., ITSM, Procurement, SPM)
16. ITIL Foundation (v3 or v4)
17. Expertise in ServiceNow scripting (JavaScript, CSS, AngularJS) and configuration (Flows, Client Scripts, Business Rules, Widgets)
18. Familiarity with integration methods such as IntegrationHub, REST APIs, LDAP, SSO
19. Experience in agile and traditional software delivery methodologies
20. Excellent communication, stakeholder management, and leadership skills
21. Strong problem-solving ability and resilience
22. Knowledge of CSDM and CMDB best practices
23. Understanding of procurement platforms and financial systems (e.g., Oracle, Coupa, Ariba) is a strong plus
24. Willingness to travel and work on client sites as required
What We Offer:
25. Join a leading ServiceNow partner known for excellence and innovation
26. Ongoing professional development and certification opportunities
27. Collaborative, knowledge-sharing team culture
28. Comprehensive benefits including:
Flex benefits package
Pension
Life and Health insurance
Travel insurance and retail discounts
25 days annual leave (plus option to buy more)
At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.