It service manager - must be security cleared

IT Service Manager - Defence Sector
Stevenage, UK - 3 days onsite
Initial Contract until April 2026 - view to extend a further 4 years
Must be SC Cleared (DV would be even better)
We’re looking for a standout IT Service Manager who can lead from the front—owning service delivery, delighting our client, and making a real difference where it counts.
If you thrive on responsibility, excel in fast-paced environments, and want your work to truly matter, this is your opportunity.
What You’ll Do:
Be the face of IT service delivery to a major client—build trust, solve problems, and deliver exceptional outcomes.

Own service performance end-to-end —from incident management to service improvement and strategic planning.

Champion ITIL best practice, driving continuous improvement and operational excellence.

Work alongside top-tier engineers and delivery teams, making sure new services launch seamlessly and smoothly.

Shape the future —influence the service roadmap, report on performance, and ensure compliance in a security-critical environment.

What You Bring:
Proven experience as an IT Service Manager in a client-facing,