Role Profile
Cast UK is supporting a growing business in their recruitment of a Head of Operations. Based near Salford, you'll have responsibility for fulfilment and logistics onsite, optimising operational processes and driving efficiencies.
Key Responsibilities
1. Demonstrate strategic leadership, developing operational strategies to enhance the fulfilment and logistics strategy
2. Lead and mentor the operations team, developing a culture of continuous improvement
3. Identify opportunities to streamline process and implement solutions to improve efficiency and productivity.
4. Use data insights to review performance and drive strategic decisions
5. Manage inventory, order processing and warehouse operations to ensure timely and accurate deliveries
6. Strategically lead and develop relationships with carrier partners, maintaining service, quality & cost-effectiveness
7. Drive strong H&S standards across the site, developing safety-first culture
Key Skills
8. Proven experience leading operations at Senior Manager, Head of level - background doing so in e-commerce or 3PL advantageous
9. Proven experience in carrier management and logistics systems
10. Strong background with continuous improvement methodologies, such as Lean or Six Sigma
11. Data-driven mindset, with ability to use analytics to inform decision making and drive operational success