A healthcare services provider in the UK is seeking an IT Service Desk Analyst. In this role, you will be the first point of contact for IT incidents and requests, ensuring resolutions and excellent customer experience. Responsibilities include logging and prioritising incidents, providing technical support, and collaborating with IT teams. The position involves a split working model of 3 days in the office and 2 days working from home. Strong customer service skills and technical knowledge are essential for success.
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