Job Title: Call Handler - Automotive Dealership Location: Hull Contract Type: Temporary - Ongoing Working Hours: Monday to Friday, 8:00am - 5:00pm 9Every other Saturday morning) Job Overview: We are seeking a professional, organised, and customer-focused Call Handler to join a busy automotive dealership in Hull on a temporary ongoing basis. The ideal candidate will play a vital part, handling incoming calls and liaising directly with other team members to relay accurate information. This position requires excellent communication skills and a strong ability to multitask in a fast-paced environment. Key Responsibilities: Greet customers in a professional and friendly manner over the phone Handle a high volume of incoming calls, directing them to the relevant departments or individuals Take detailed messages and customer requests, accurately communicating them to the service teams Provide general administrative support to the dealership as required Manage appointment bookings or service queries when necessary Ensure all customer interactions reflect the company's high standard of customer service Support weekend cover on a rota basis Key Requirements: Previous experience in a customer call-handling role Strong telephone manner and excellent verbal communication skills Ability to relay detailed information clearly and accurately High attention to detail and strong organisational skills Professional, presentable, and reliable Experience in an automotive or dealership environment is desirable but not essential Comfortable working within a team and under minimal supervision AUTOBUS