Overview
We are seeking a dedicated Receptionist/Optical Assistant to join our team for ONE DAY A WEEK (FRIDAY). The ideal candidate will play a crucial role in supporting optometrists and ensuring a smooth operation within the optical practice. This position requires a blend of customer service skills and technical knowledge. Main duties will be reception duties such as answering the phone, booking appointments and preparing clinics.
Duties
* Booking appointments, filing, clinic prep, answering phone
* Assist optometrists during eye examinations by preparing patients and ensuring all necessary equipment is ready for use.
* Maintain accurate patient records and manage appointment scheduling efficiently.
* Ensure the front of the practice is well-organised, clean, and equipped with necessary supplies .
* Collaborate with team members to ensure high standards of patient care and service delivery.
Experience
Candidates should possess a solid understanding of procedures associated with optical practices. Previous experience in a customer-facing role within healthcare or retail is advantageous but not essential. A willingness to learn and adapt in a dynamic environment is key to success in this role.
Job Type: Full-time
Pay: £12.71-£12.72 per hour
Benefits:
* Bereavement leave
* Company events
* Company pension
* Cycle to work scheme
* Discounted or free food
* Employee discount
* Free parking
* On-site parking
* Sick pay
* Store discount
Work Location: In person