Location:Remote
Find out more about the daily tasks, overall responsibilities, and required experience for this opportunity by scrolling down now.
(Initial induction at our Head Office in Lincoln, LN6 3TA, plus occasional team events and briefings)
Hours:Full-time, 37.5 hours per week (Monday to Friday)
Flexible working arrangements available
Salary:£24,375 per annum + £5,000£10,000 commission
Realistic OTE: £29,375£34,375
About Cool Milk
WereCool Milk, the UKs leading supplier of school and nursery milk. Every single day, we help over1 million childrenaccess nutritious, free or subsidised milk supporting healthier starts and brighter futures.
What we do genuinely matters. Every carton counts. And as we continue to grow, were looking for a driven, relationship-focusedTelesales Executiveto help us extend this vital service to even more schools and nurseries across the UK.
The Role
This is aconsultative, relationship-led telesales rolewhere youll be introducing schools and nurseries to a free service that delivers real value to them and their pupils.
While youll be making outbound calls, this isnt traditional hard sell telesales. Youll succeed by building trust, asking the right questions, and helping educational settings understand how Cool Milk can support them and often their wider networks too.
Key Responsibilities
* Make approximately5060 outbound calls per dayto schools, nurseries, multi-academy trusts and nursery groups
* Build strong relationships with school business managers, headteachers and other key decision-makers
* Identify opportunities for growth within academy chains, trust structures and nursery networks
* Convert single-site wins intomulti-site contractsthrough effective follow-up and relationship management
* Consistently meet and exceed sales targets while maintaining excellent service standards
* Manage your account portfolio professionally, ensuring a smooth and positive customer experience
* Work closely with internal teams to deliver seamless onboarding and ongoing support
* Support peak activity periods, particularly during the back-to-school season
Key Behaviours for Success
Success in this role comes down to four core behaviours:
Enthusiasm
You bring genuine energy and positivity to every conversation. Your belief in what youre offering comes through in your voice, and your passion for helping schools is infectious.
Resilience
You bounce back quickly from rejection and see setbacks as learning opportunities. You stay focused, adaptable and motivated especially during busy or high-pressure periods.
Credibility
You build trust by being knowledgeable, honest and reliable. You listen carefully, never oversell, and always do what you say youll do representing Cool Milk as a true partner to schools and nurseries.
Curiosity
You ask thoughtful questions to really understand how each organisation operates. Your curiosity helps uncover wider opportunities within trusts, groups and networks, turning single conversations into long-term relationships. xsngvjr
What Were Looking For
Essential:
* Proven telesales experience with a track record of exceeding targets
* Comfortable makinghigh-volume outbound callswhile maintaining quality conversations
* Excellent telephone manner confident, credible and engaging
* Strong consultative selling and relationship-building skills
* Ability to multitask effectively across calls, CRM updates and follow-ups
* Proficient in MS Office (experience with NAV or SharePoint is a bonus)
* Performs well under pressure and during busy periods
* Clear, confident English communication
* Right to work in the UK
Desirable:
* Experience working with schools, nurseries or public sector organisations
* Understanding of multi-site or trust-based account management
* Experience identifying and developing expansion opportunities within existing accounts
What We Offer
Genuine flexibility work hours that fit around your life, including school runs and personal commitments
Remote workingwith full equipment provided (following induction)
Excellent earning potential: £5,000£10,000 commission on top of your base salary
Top performer earned £10,000 commission last year
Second-highest earner achieved £8,000£9,000
Termly bonuses for top performers
Casual dress code
Health Care Scheme
Cycle to Work scheme
Company pension
Employee wellbeing programme
Free parking when visiting the office
A supportive, fun team doing genuinely meaningful work
Purpose-driven role helping over1 million children thrive every day
Remote working/work at home options are available for this role.