Please provide a short (300 word) role statement with your application, focusing on why you would be a great fit for iOpener.
Project / Programme Manager at iOpener - 30 hours per week (5 days), remote
What we do
We make leadership, learning and life better by creating amazing experiences for our clients and consultants through managing our bespoke leadership programs.
How?
Through our customized leadership programs that are delivered at the world’s best business schools. We deliver across the world to dozens of organizations. We also do a lot of research, we have been investigating Happiness at Work for over 14 years. In addition, we also do Coaching - through 1-1 executive coaching to delivering an accredited coaching program.
Who we are
A small team of 8 colleagues including Directors and Program Managers. We also have a network of 80 executive coaches and facilitators scattered across the world. When we get a consultancy project, we allocate a Client Director, Program Manager and a bunch of consultants. We serve dozens of clients at any given time and 95% of them come back for more.
Who you are
You are the bridge between our consultants and clients. This means really understanding and tuning into what our clients need and making sure our consultants know what to do and by when. You will be dealing with the essentials; managing, quality, logistics and commercials. Plus, really identifying how do we best give the client what they need so we not only retain them, but deepen our partnership even further.
This might be a really interesting prospect for someone wishing to further their insight into their insight into a role in business psychology, leadership, learning and development.
You will also be:
• Acclimatized to a fast-paced, project management, environment while managing multiple stakeholders
• Familiar with, or comfortable, working within an associate model with experience in either Leadership & Development, Learning & Development or Business Schools
• Passionate about creating positive change that leads to demonstrable impact
• Self-motivated and efficient when it comes to the task at hand
• Commercially savvy - you know the numbers and how to report and make decisions
• Creative, imaginative and innovative and willing to collaborate when help is required
• Able to thrive under ambiguity and create clarity
• Outcomes and solutions-focused
• An exceptional communicator, both verbal and written, with a deep understanding of effective stakeholder management
• Empathetic, warm and a great team player
The team you’ll work with
Reporting to the Operations Manager and working closely with the Client Director, you will work as a member within the client services team, who are accountable for:
• Managing client and key stakeholder engagements and communications
• Managing resourcing and logistics for all client projects
• Supporting our wider iOpener community to design and deliver world-class programs
• Helping Client Directors to manage the commercials for all projects
The Program Manager role at iOpener
1. Key Tasks:
Examples of the kind of tasks you would undertake would include:
• Overseeing client projects, from proposal through to the delivery phase
• Creating project plans and maintaining financial margins and budgets on programs
• Ensuring that iOpener IP is stored properly and kept up to date
• Spearheading logistical, setup and material arrangements for projects while ensuring all stakeholders are kept in the loop and have what they need
• Setting up and running MS Teams/Zoom calls for meetings and virtual learning
2. Essential Skills:
• Experienced in managing projects, ideally within a Learning & Development, Business School or Consultancy environment
• A capable user of MS office Suite (or Google equivalent) - you can make high impact, visual slides and documents
• Proactive in managing your own workload & priorities - there is a lot of autonomy!
• An exceptionally talented communicator. You are speaking to senior HR Directors to Deans at Business Schools
• A critical thinker and attentive to detail
• Offer technical support such as supporting a MS Teams/Zoom delivery, sometimes on a weekend
• Sharing the impact of our consultancy on social media
• Managing and supporting online meetings and training
3. Desirable Skills:
We would also love if you had experience and interest in:
• Typeform, HubSpot, WorkFlowMax (or similar PM tools)
• Designing graphics and PowerPoints with a keen eye for aesthetics
What are the perks?
We want to create for our team what we do for our clients. So, expect lots of coaching, experiencing our programmes first hand and having the freedom to create your own role.
Competitive salary: Starting at £28k (30 hours per week)
Holidays: You’ll get 22 holiday days and Bank Holidays. We are also open to hearing about flexible leave options to support longer holidays and time off
Bonus: We work collaboratively, so we share in our success together. When we reach our goals, we are all rewarded with a quarterly bonus and an end-of-year bonus. Over the last five years, this has always happened
Competitive salary: We review our salaries every year to ensure we are paying fairly
Flexible working: We trust you to work when and where you want. We just want to make sure you stay safe and well. We are relaxed if you need to finish early for appointments or to fit your studies or interests around your work. Reach out at any time during the recruitment process to share what matters to you
Continuous learning: Structured learning and development opportunities - we have a training pot to support professional development. We also encourage you to join and observe the sessions you will be supporting, literally learning on the job!