Overview
We are looking for an enthusiastic individual to join our team of Medical Secretaries to actively support the provision of an efficient, high quality and comprehensive secretarial and administrative service to a team of consultants to aid their direct clinical care and their wider non-clinical duties.
Responsibilities
* To work closely with the medical secretary team to ensure a seamless level of support to all medical and nursing staff within your area of responsibility in line with existing and changing requirements.
* To support a team of Gynaecology Consultants and the department by undertaking a comprehensive secretarial and administrative service.
* To be the first point of contact for patients, relatives, carers, GPs, consultants (internal and external), medical staff, community and nursing staff, administrative staff, other health related bodies such as HFEA, Local CCGs, in accordance with Trust guidelines, using judgement to establish the validity and priority of the contact.
* To type patient correspondence and accurately maintain records of patient correspondence.
* To maintain an effective investigation tracking system to actively ensure that all outstanding tests are followed up. On receipt of abnormal results, ensure that they are communicated to the relevant person and follow up is arranged.
* To ensure that patients are managed through their care pathways quickly and efficiently by chasing results and ensuring that outpatient appointments are booked in a timely manner.
* To ensure workload is managed in a timely and accurate manner, with meticulous attention to detail with escalation of any capacity or target issues.
Qualifications and Skills
* Methodical, well organised and flexible with a strong understanding of patient confidentiality.
* Background in an administrative setting; experience in a secretarial role is advantageous.
* Effective computer skills and experience of using a hospital computer system desirable.
* Understanding of the national cancer and 18 week Referral to Treatment targets as a primary responsibility of the post holder.
Additional Information
To comply with UK Government rules on Skilled Worker sponsorship, applicants who do not meet eligibility requirements or concessions on salary thresholds under the Skilled Worker visa will not be eligible for sponsorship. Further details on concessions and eligibility can be found here.
When applying via NHS Jobs, you will be redirected to our preferred recruitment system (Trac). You will be asked to create and submit your application via Trac. You will not be able to track progress or receive messages through the NHS Jobs site; all communications should be via your Trac account. If offered employment, your information will be transferred from Trac to the national NHS Electronic Staff Records system. By submitting an application, you authorise the Trust to confirm any prior NHS service details via ESR IAT should you be appointed. Communications regarding your application will be via email from the Trac system, so please check junk/spam folders.
We are committed to helping our staff balance work and home life and to supporting their development. The Jessop Wing opened in 2001 and is a purpose-built maternity unit providing maternity and neonatal care, with services including an Antenatal Clinic, Gynaecology Outpatient Clinic, and an Assisted Conception Unit.
We offer flexible working, good annual leave and pension schemes, health and wellbeing packages, and a range of staff benefits and development opportunities.
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