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Contact centre advisor

West End
Brook Street
Contact centre advisor
Posted: 2 March
Offer description

Brook Street is working with a client that is seeking a Contact Centre Advisor on a Full-Time, Permanent basis. This is a fully-office-based role Mon-Fri 8-5.


Responsibilities

* To take inbound calls and arrange bookings.
* To make occasional outbound calls as required.
* To upsell where possible.
* To assist with exceptional customer service.


Qualifications

Knowledge, skills, abilities and experience (Desired):

* Confident on the phone
* Strong verbal & written communication skills


Benefits

* Pension contributions
* 24 days leave + bank holidays
* Excellent development opportunities
* Bonus pay - Uncapped
* Realistic OTE £32k

Brook Street NMR is acting as an Employment Agency in relation to this vacancy

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