Family Assistant | 9613 | Secondment Opportunity / Temporary Fixed Term Contract until March 2027| 37 hours per week | £31,537 to £33,699 per annum | Grade G | City & South / West & Breckland
Are you passionate about making a difference for children, young people, and families who have migrated to Norfolk? Join our REDI (Relocation, Ethnic Diversity and Integration) team within Children’s Services and help create inclusive, supportive communities where every child can Flourish.
Location:
1 x City & South
1 x West & Breckland
About the Role:
As a Family Assistant, you’ll provide holistic family and educational guidance to promote wellbeing and inclusion for families from ethnically diverse backgrounds. You’ll work closely with schools, health providers, local authorities, and community organisations to help families settle and succeed in Norfolk.
Your responsibilities will include:
1. Visiting families and completing Family Assessments and Plans to improve outcomes.
2. Supporting welfare visits and signposting families to universal and specialist services.
3. Working with interpreters and communication tools to overcome language barriers.
4. Building strong relationships with multi-agency partners and community networks.
5. Ensuring families maintain independence while respecting their culture and identity.
About You
We’re looking for someone who:
6. Has experience working with migrant communities and managing a caseload of vulnerable families.
7. Can motivate and engage families, lead multi-agency meetings, and make sound decisions under pressure.
8. Communicates effectively and demonstrates cultural sensitivity.
9. Holds a relevant qualification (Degree or NVQ Level 4) and has at least two years’ experience working with children and families.
If you would like further information or discussion about the post, please contact Sarah Squirrell, Team Manager City & South to help you demonstrate you meet the criteria.
These are some benefits you can enjoy by working for Norfolk County Council:
10. Competitive salary
11. Generous holiday entitlement
12. Health and Wellbeing services including fast-track physiotherapy and a free counselling service
13. Flexible working opportunities including flexi-time, part time, remote and hybrid working – dependant on your job role and business need.
14. Financial benefits such as:‘A for Fire Service and Social Care WorkersRelocation expenses (where applicable)An advance of your expenses if you travel for workLocal Government Pension Scheme with generous employer contribution, life assurance, death in service payments and dependants’ pensions.
Tax efficient ways of getting extra pension and new bikes
Access to our tax efficient car lease scheme for greener travel enabling you to lease a brand new, ultra-low emission vehicle (subject to eligibility)
A payment if you refer someone you know to a hard to fill job
You can also find information on our here.
Redeployment closing date: 27 January 2026 at 23:55
All other applicants closing date: 3 February 2026 at 23:55