Job Description
Property Office Coordinator
Pomp Properties – Kensington & Chelsea
Pomp Properties is a boutique, high-performing estate agency in the heart of Kensington & Chelsea. We are seeking an experienced and highly organised Property Office Coordinator to support our lettings team and ensure the smooth day-to-day running of the office.
This is not a junior role — we're looking for someone with solid lettings experience and a proven track record in property administration, who can hit the ground running and confidently manage everything from referencing and compliance to drafting contracts and coordinating key operations
Key Responsibilities
Office & Team Support
* Manage office supplies, keys, calendars, and general admin.
* Be the first point of contact for landlord/tenant enquiries.
* Organise property handovers, viewings, and internal scheduling.
Lettings & Compliance
* Process tenant referencing, Right to Rent checks, and background screening.
* Draft tenancy agreements, manage renewals, and register deposits.
* Oversee compliance for all move-ins/outs and tenancy documentation.
Systems & Records
* Maintain accurate records in Alto CRM and shared filing systems.
* Support with tenancy reporting, budgeting, and operational tracking.
Requirements
* Minimum 2 years’ experience in a property admin or lettings support role (essential)
* At least 1 year in an estate agency office environment (essential)
* Deep understanding of tenancy agreements, deposit regulations, and compliance processes
* Strong organisational skills with excellent attention to detail
* Confident written and verbal communicator
* Comfortable using CRM systems (Alto preferred), MS Office, and digital tools
What We Offer
* Salary: £26,000–£35,000 DOE + performance bonus
* Work from our boutique Central London office
* Exposure to premium properties and high-net-worth clients
* Career growth opportunities in a thriving, close-knit team
🔑 Ready to bring your lettings admin expertise to a boutique agency that values precision and professionalism?
Apply now and help us raise the bar in Kensington & Chelsea lettings.
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