Role Overview
An exciting opportunity has arisen to join our Hospital Out of Hours (HOOH) team as a Clinical Support Assistant. We are looking for an experienced and motivated Healthcare Assistant to become part of a team that co-ordinates and supports the care of patients during out-of-hours periods. The role operates primarily at night, 365 days a year, and will also include weekend and bank holiday day cover as part of the rota. As a HOOH Clinical Support Assistant, you will work both independently—responding to requests and escalations from the wards—and collaboratively with the HOOH Co-ordinator to ensure the service runs efficiently and responsively. If you are passionate about delivering high-quality, patient-centred care and thrive working autonomously as part of a supportive team, we would love to hear from you.
Responsibilities
* Assist qualified staff in delivering a caring and effective, patient focused service in keeping with the aims, objectives and standards of the Trust, with particular reference to specialist clinical skills.
* Undertake administrative and clerical duties as required to support the Hospital Out Of Hours dept in the delivery of effective patient care.
* Assist with the maintenance of a safe environment, including assisting the senior members of the HOOH team in clearing up rooms and equipment with particular reference to infection control and safe working environment for patients, visitors and staff.
* Under guidance from qualified staff, sensitive and appropriate clinical care is delivered to meet individuals’ needs, respecting personal dignity and beliefs.
* Information is handled and exchanged with care, accuracy and sensitivity, maintaining patient confidentiality at all times.
* Work across role boundaries and in a variety of specialities, providing comprehensive, holistic care, sensitive to the needs of patients in the service areas covered by the Hospital at Night Team.
* Effective communication is maintained within care team and between other care teams, patients, relatives and visitors.
* Escort patients/relatives/carers to and from other hospitals/trusts both within and outside the Trust headquarters.
Qualifications
* Experienced and motivated Healthcare Assistant with a proven background and high motivation.
* Organised, able to prioritise effectively in a fast-paced environment.
* Strong communication skills and the ability to engage with colleagues at all levels are essential.
* Excellent teamwork and leadership abilities.
Application Information
For more information on this varied and rewarding role, please see the attached job description.
We look forward to your application!
Please be aware that we reserve the right to close the vacancy early should a high number of applications be received.
Unfortunately, there is no Visa Sponsorship available for this role.
This advert closes on Tuesday 21 Oct 2025
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