We are currently seeking an enthusiastic and professional Sales Coordinator to join our Customer Services Team at Broadstairs.
About the Role
This exciting and challenging role requires strong interpersonal skills, initiative and the ability to deal with a varied workload.
Key Responsibilities
* Effectively handle customer enquiries via telephone and email.
* Process orders and monitor through to completion.
* Prepare quotations.
* Providing the highest level of customer service in terms of both practical advice and action in areas where technical knowledge and experience are necessary (training will be provided).
* Liaise with internal departments and external suppliers to ensure customer deliveries are accurate and on time.
* Establish close working relationships with colleagues and customers.
* Be organised and proactive, plan and balance priorities and have good attention to detail.
* Create sound practical procedures which incorporate checks for accuracy.
* Be persistent in problem solving, researching the facts and resolving issues in a timely and thorough manner.
The ideal candidate will be:
* Previous experience of working in a professional customer focused environment (desirable)
* The ability to write good business correspondence including e-mails, internal notes, reports and memos.
* A good eye for detail and high level of numeracy and literacy
* Fully proficient in MS Word and Outlook
* Calm under pressure with the ability to multi-task, deal with interruptions, work to tight deadlines, prioritise and work independently.
* Enthusiastic, confident and friendly personality.
* A good team player and a ‘can do’ attitude.
What we offer
* Salary: Competitive (dependant on experience)
* Contributory pension scheme, Life Assurance and Employee Assistance Programme
* On-site parking
* Bike to work scheme
* The opportunity to be part of a friendly, professional and knowledgeable team
If you are keen to pursue a career with an established international company with a clear mission statement and you believe you are ready for the challenge then we would like to hear from you.
Please send a covering letter and CV explaining why we should consider you for this role to jobs@silentgliss.co.uk
We look forward to receiving your application!
(Respectfully - no agency)