Administration Assistant – Psychological Therapies (Ref: 204408)
Substantive
Part Time - 30 hours per week over 5 days
Band 2 - Salary Range £24,647 - £26,763 per annum (pro rata)
Distant Island Allowance of £2,380 per annum (pro rata)
The Psychological Therapies Team (PTS) provides talking therapies for adults with a wide range of mental health problems throughout the whole of the Shetland Isles.
Psychological Therapies consists of a team lead and a team of clinicians, overseen by a clinical psychologist.
The post holder will work as part of the team at our office base at The Old Ambulance Building Montfield, Lerwick. They will work closely with all other services providing care for people with mental illness. Referrals come directly to the team from GPs and hospital medical staff. The role will provide local coordination and administration services for the Psychological Therapies Service, ensuring the services operate smoothly and effectively. Responsibilities include:
1. Ensuring correct and accurate entry of information to the patient administration system – TrakCare and Carepartner.
2. Monitoring clinic activity to ensure that supply and demand for patient appointments are maintained and identifying any problem areas.
3. Maintaining computerized waiting lists for all patient activity by selecting patients for appointments and ensuring that guarantees are met.
You will be expected to comply with the Induction Standards and Code of Conduct for Healthcare Support Workers within 3 months of commencing your role – details can be viewed on HCSW Standards and Codes.
For an informal discussion, please contact Pauline Hopkinson, Psychological Therapies Team Lead at 01595 743227.
Closing date: 02/02/25
Interview date: w/c 17/02/25
*Please note this is a local advertisement and no relocation or interview expenses are applicable.
Please note that this post falls below the current minimum salary threshold; therefore, we will not be able to sponsor candidates for the Skilled Worker/Health & Care Worker Visa route. Further information can be found here. Please ensure that you have checked that you have the right to work in the UK without the need for sponsorship prior to submitting any applications.
If you require assistance or encounter any technical issues with your application, please e-mail support at Jobseeker Support including the vacancy reference number and “NHS Shetland” in the subject line, or by calling 0161 850 2004.
In promoting equal opportunities, we welcome applications from all sections of the community.
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