Job Req ID: 57822
Posting Date: 10/06/2026
Function: Business Services & Operations
Location: Belfast - Riverside
Salary: £28,426
About the role
As part of one of our Project Management Delivery Hubs, you’ll be working with some of our largest government customers and corporate brands across the UK and Ireland as part of a 400 strong global team. What we do matters to their customers and affects the everyday life’s of citizens in the UK and Ireland. You may be working as part of a wider team to help support or deliver projects for our customers or you may get the opportunity to deliver your own work orders from start to finish. Each of our projects and customers are unique, which means it’s an exciting place to learn new skills.
You will work alongside other similarly skilled individuals in a co-located team. You will be well supported by experienced project and programme managers day to day as well as developing you to reach your own career ambitions.
This role is based at our Belfast - Riverside office and requires full-time (5 days) onsite presence.
The successful candidate must be willing to undergo National Security Vetting, including Government Security Clearance (SC) and NPPV levels, which requires residency in the UK for a minimum of five years.
What you’ll be doing
* Delivery – Delivery of work orders to the Project & Programme Management Team as directed, on projects (or individual work orders) of varying size and complexity. This may involve owning some work orders end-to-end (with a small to medium degree of risk) or delivering work orders or project support activities as part of a wider Programme or Project Team.
* Organising - Organising and controlling delivery activities, under the direction of a Project or Programme Manager. Ensure deadlines are met and documents are updated accurately. Tracking and ensuring actions are completed.
* Stakeholders – Maintain effective working relationships with stakeholders across BT and your customer, at an appropriate level.
* Methodologies - Following and learning the necessary Programme & Project Management methodologies and processes to benefit now and in the future.
* Tolerances - Delivering work to the necessary time, cost and quality constraints.
* Risks and Issues - Managing risk and issues that are identified by managing a RAID log.
* Resources - Booking and managing delivery resources. Where required, interface with 3rd party suppliers, which involves the agreement, planning, timelines and quality of deliverables.
* Reporting & Governance - Providing status updates within BT and externally and contributing to Programme & Project governance.
* Finances – Track work order costs where required. Ensure completed requests are effectively closed out for invoicing. Identify and manage changes to scope and cost.
Essential skills/experience
* A proactive, positive mindset with a strong drive to succeed in a fast‑paced, often high‑pressure environment
* A strong understanding of project management principles and what effective project delivery involves
* Demonstrable experience of risk management, including identifying, assessing and mitigating risks
* Ability to work effectively both independently and as part of a wider, collaborative team
* Resilience and the ability to remain focused and productive when faced with challenges
* Strong interpersonal and communication skills, with the ability to build relationships and rapport quickly
* Confidence in engaging others through verbal, written and presentation-based communication
* Highly organised, detail‑oriented, and able to manage multiple priorities effectively
* Self‑motivated, with a proven ability to take ownership of responsibilities
Desirable skills/experience
* Experience working in, or alongside, a project delivery environment
* Working knowledge of project delivery methodologies and techniques
* Experience of financial management, including tracking costs or budgets
* Experience using AI tools, such as Copilot, to support productivity and delivery
Our package
Tailored benefits make a real difference. That’s why we offer a comprehensive range to support your growth, wellbeing, and everyday life. You can design the package to suit you and your lifestyle. Your core benefits include:
* Access to an online private GP 24/7 for you and your immediate family
* Market‑leading paid carers leave with up to 2 weeks off
* Equalized maternity, paternity, and adoption leave – 18 weeks’ full pay and 8 weeks’ half pay
* Discounted EE and BT products, including mobile and broadband
* Market leading Pension scheme – 5% from you and 10% from us
* Holiday purchase scheme
You can select additional benefits, including healthcare, dental, gym memberships and more when you’re ready.
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