Job Title: Business Support Administrator (6-Month Contract with possible extension – Lincoln, Hybrid)
Location: Lincoln – Hybrid working minimal days in the office
Hours: 37 hours/week, flexible start and finish times
Pay: £15.67 PAYE
About the Role:
In this role, you will support the delivery of our clients customer satisfaction surveys across their global service network, ensuring timely responses to customer requirements and driving optimal system performance. You'll collaborate with third-party survey providers and client-facing teams worldwide to identify survey opportunities and champion quality initiatives.
Key Responsibilities:
1. Lead planning, implementation, and evaluation of customer satisfaction survey requests using Salesforce and other systems
2. Coordinate follow-up actions from survey requests and liaise with stakeholders
3. Prepare presentations and manage documents and instructions
4.