* Coordinate the team email box, respond to queries, and direct items to the appropriate area.
* Manage passthrough invoicing processes and allocate work efficiently.
* Produce passthrough performance and reconciliation reports using Excel and Power BI.
* Collaborate with Packaging and Distribution Project Managers to resolve client issues effectively.
* Supervise the credit request area, log incoming requests, and assign work to the team.
* Raise accurate credit notes and sales invoices as necessary.
* Dispatch invoices and credit notes via email and invoicing portals monthly.
* Maintain team data, both electronic and paper, in line with company data protection protocols.
* Assist the team and Team Lead Manager with updating tracking spreadsheets.
Work Schedule
Standard (Mon-Fri)
Environmental Conditions
Office
Job Description
Responsibilities:
* Coordinate the team email box, respond to queries, and direct items to the appropriate area.
* Manage passthrough invoicing processes and allocate work efficiently.
* Produce passthrough performance and reconciliation reports using Excel and Power BI.
* Collaborate with Packaging and Distribution Project Managers to resolve client issues effectively.
* Supervise the credit request area, log incoming requests, and assign work to the team.
* Raise accurate credit notes and sales invoices as necessary.
* Dispatch invoices and credit notes via email and invoicing portals monthly.
* Maintain team data, both electronic and paper, in line with company data protection protocols.
* Assist the team and Team Lead Manager with updating tracking spreadsheets.
Minimum Requirements/Qualifications:
* Experience in invoicing.
* A finance-related qualification is desirable.
* Educated to GCSE standard.
* Outstanding attention to detail and accuracy.
* Proven time management skills.
* Ability to work under pressure and prioritize tasks.
* Great teammate and self-motivated with a strong focus on detail.
* Customer-focused, both internally and externally.
* Ability to identify and solve problems.
* Flexibility to work during busy periods, such as month-end.
* Excellent knowledge of Microsoft Office packages, especially Excel.
* Strong communication skills at all levels.
* Familiarity with pulling reports and posting invoices in Coda.
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