About the role
As a Supermarket Assistant, you'll help our difference be felt by our customers on every visit, providing the Partner-led service and passion for food that our competitors can't compete with - passionate Partners serving food lovers! Your drive to go the extra mile will make all the difference to the impression our customers have about the Waitrose brand and keep them returning again and again by earning their trust and loyalty for a lifetime.
Key Responsibilities
Alongside the great service you provide to our customers, your role will involve a variety of shop-keeping related tasks to keep the operation running efficiently and productively. Responsibilities include:
* Stock replenishment - ensuring our shelves remain as full as possible and products are in the right place at the right time for our customers.
* Fulfilling online customer orders ready for our drivers to deliver their shopping direct to their doors.
* Reducing wastage by following product due diligence and markdowns to those reaching their sell by dates.
* Working with the wider shop team to support when needed including; checkout support, managing Click & Collect orders, fulfilling on-demand customer orders and more.
* Maintain a safe and tidy working environment with general shopkeeping tasks.
Essential skills/experience you'll need
* Communication skills to enable you to work effectively as part of a team and with our customers.
Desirable skills/experience you may have
* Experience of working in a customer facing role is welcomed.
* Up-to-date knowledge and strong interest in food and drink trends.
* Flexible approach to ensure the support of the whole branch.
Varied hours of part-time work, 22.5 hours, with two different vacancy schedules:
* Vacancy 1: Thursday, Friday & Saturday
* Vacancy 2: 2-week rotation: Week 1: 22:00-06:00 Tuesday, Wednesday & Thursday; Week 2: 22:00-06:00 Wednesday, Thursday & Friday
The partnership
We’re the largest employee-owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We’re not just employees, we’re Partners, driven by our purpose to build a happier world. As we look to our future, there’s never been a more exciting time to join us.
We’re focused on being brilliant at retail. We continue to innovate, adapt, and diversify. We are committed to price, quality, and service in John Lewis and passionately serving food-lovers in Waitrose.
As Partners, we share ownership and responsibility, using our voices to contribute to our success, working together through good and challenging times, and treating everyone with kindness and respect.
We aim to create an environment where everyone can be themselves and thrive, growing individually and collectively. As Partners, we make all the difference. And, we all own it.
Important points to note:
* Some roles may require pre-employment vetting, including DBS checks. You’ll be informed and provided with details during recruitment. Completing vetting documents promptly is encouraged to avoid delays.
* Vacancies can close early if we see a high number of applicants, so we recommend applying as soon as possible.
* We support flexible working arrangements to promote a good work-life balance, including flexible or compressed hours, job sharing, or shorter contracts. Please discuss this during your interview.
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