Job Description
Field Services Technician
Job Description:
Shifts: 4x4 shift rotation – 12 hours shifts
Job Duties and Responsibilities:
Carry out corrective and preventative maintenance on equipment.
Respond quickly to repair equipment and follow maintenance procedures.
Embrace training and continuous improvement.
Minimise downtime during fault callouts.
Assist with equipment installations.
Comply with Health and Safety and quality standards.
Handle equipment module delivery and collections.
Assist with Management lead project work.
Deputise for the Field Service Team Leader when appropriate.
Carry out vehicle stock checks.
Follow company policies and procedures.
Maintain assigned vehicle and FORs accreditation.
Minimum Job Requirements:
Essential:
Hands-on experience in a technical service/maintenance environment.
Engineering qualification.
Strong customer service and communication skills.
Clean driving license
Desirable:
HNC or equivalent in Electronics or Mechanical Engineering.
Experience with SLA-driven contracts.
Benefits
Fully maintained Company van
Full quality toolkit and PPE provided
Overtime availability
Technician-level career path
Annual performance and merit review
Nectar rewards program
Fully expensed position
Home start
Scottish Widows pension scheme
Company provided Medicash medical cover
Full technical training and mentoring programme
Paid sick leave
23 days annual leave