Overview
Were the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. Since our family business began in 1986, weve stuck to the same perfect and serve philosophy.
In every restaurant, youll find talented Assistant Managers who work with the General Manager and share responsibility for the restaurants results. This includes leading, inspiring and coaching the teams to ensure the restaurant delivers profitability and optimizes all sales opportunities while delivering an excellent level of customer service.
Responsibilities
* Demonstrate leadership, coaching and direction and bring our values to life for the team and customers.
* Responsible for Shift Managers and Crew; support the delivery of perfect burgers and fries.
* Provide an "above and beyond" experience for your team while creating an engaging working environment where people are happy to come to work and have fun.
* Ensure every customer is delighted with their order and with the Five Guys experience; address complaints promptly in an open and honest way.
* Lead from the front; be hands-on on the line and on the floor with customers.
* Support the General Manager and contribute to delivering store results.
* Have full ownership of the P&L, driving sales while controlling costs.
* Run the day-to-day operations smoothly while considering long-term plans.
* Always lead with our values and develop your team to ensure a strong talent pipeline.
Career Path
If you are ambitious and want to grow, we provide support and tools to build a career with us. Your next step could be Deputy General Manager or General Manager, leading to a future as an Area Trainer, District Manager or a role in the Support Office.
Benefits
* An achievable bonus scheme worth up to 15% of annual salary
* An additional Secret Shopper bonus worth up to £2,000
* High Performer Awards and Bonuses
* Long service Love2Shop vouchers: £500 at 5 years, £1,000 at 10 years
* 33 days paid holiday
* Paid breaks
* Free burgers, fries and shakes while on shift
* Life assurance
* Access to Wagestream (financial wellbeing app)
* OTHER AWESOME PERKS: days out and social events, annual Assistant Manager conference, team competitions ("Fry Cup" and "Olympics"), Five Guys Perks employee discount program, wellbeing support and EAP, development opportunities, enhanced Maternity & Paternity Leave, pension scheme
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