Salary: £33,000 - 73,000 per year Requirements: Proven experience providing IT support within an organisation Strong understanding of hardware, software, and network systems Knowledge of data security protocols and best practices Excellent problem-solving and troubleshooting skills Ability to work independently and as part of a team Strong communication and interpersonal skills Ability to commute to Redditch Monday to Friday Responsibilities: Provide first-line IT support to internal teams and resolve technical issues promptly Maintain and monitor IT systems to ensure optimal performance and minimal downtime Assist with the installation and configuration of hardware and software Ensure data security and support regular system backups Collaborate with our Technology department to implement system upgrades and improvements Document IT processes and provide training to staff as required Manage and respond to IT support tickets within agreed timeframes Communicate effectively with team members and stakeholders to resolve IT concerns Technologies: Hardware Support Network Security More: We are a large consumer brand organisation based in Redditch, Birmingham, and we are looking for a full-time IT Support Administrator to help ensure smooth and efficient operations across our business. This role is based in Redditch and offers negotiable salary up to £35,000, free parking, opportunities for progression, 25 days annual leave plus bank holidays and a birthday off, a Christmas shutdown, daytime working hours, and a discretionary annual bonus of up to 15% based on company performance. last updated 24 week of 2026