Overview
Data Analyst - ServiceNow CMDB - Contract Position - No Sponsorship Available
Our client are seeking a delivery-focused Data Analyst to support a high-impact company separation initiative. This role is critical to ensuring the accuracy, completeness, and integrity of data within our client's ServiceNow platform, with a strong emphasis on the Configuration Management Database (CMDB).
Responsibilities
* Collaborate with cross-functional stakeholders to gather, validate, and structure data from diverse sources including systems and spreadsheets.
* Map collected data into standardized templates, creating new formats where necessary to align with CMDB models.
* Conduct independent research to fill data gaps—particularly around equipment model information—to uphold data quality standards.
* Ensure CMDB data is accurately linked to other ServiceNow modules and organizational structures.
* Partner with the Service Management team to facilitate successful data uploads and ensure accessibility for ITSM processes and broader business needs.
* Provide ad hoc data analysis support to other workstreams as required.
Key Skills
* Proven experience in data analysis and modeling, especially within large datasets.
* Strong expertise in ServiceNow and CMDB architecture.
* Hands-on experience with data migration and transformation processes.
* Familiarity with ITIL and ITSM frameworks.
* Ability to work independently and proactively in a fast-paced, delivery-oriented environment.
* Excellent communication and stakeholder engagement skills.
Nice to haves
* Certification in ServiceNow or ITIL is a plus.
* Experience in enterprise transformation or separation programs is highly desirable.
Why join our client?
This is a unique opportunity to contribute to a major organizational transformation, working with cutting-edge tools and a collaborative team. Your work will directly impact the success of our client's IT operations and business continuity during a pivotal phase.
Location
This is a hybrid role based out of our clients office in London with 2/3 days a week on site expected.
Job Title: Data Analyst
Location: London, UK
Job Type: Contract
Trading as TEKsystems. Allegis Group Limited, Maxis 2, Western Road, Bracknell, RG12 1RT, United Kingdom. No. 2876353. Allegis Group Limited operates as an Employment Business and Employment Agency as set out in the Conduct of Employment Agencies and Employment Businesses Regulations 2003. TEKsystems is a company within the Allegis Group network of companies (collectively referred to as "Allegis Group"). Aerotek, Aston Carter, EASi, Talentis Solutions, TEKsystems, Stamford Consultants and The Stamford Group are Allegis Group brands. If you apply, your personal data will be processed as described in the Allegis Group Online Privacy Notice available at https://www.allegisgroup.com/en-gb/privacy-notices.
To access our Online Privacy Notice, which explains what information we may collect, use, share, and store about you, and describes your rights and choices about this, please go to https://www.allegisgroup.com/en-gb/privacy-notices.
We are part of a global network of companies and as a result, the personal data you provide will be shared within Allegis Group and transferred and processed outside the UK, Switzerland and European Economic Area subject to the protections described in the Allegis Group Online Privacy Notice. We store personal data in the UK, EEA, Switzerland and the USA. If you would like to exercise your privacy rights, please visit the "Contacting Us" section of our Online Privacy Notice at https://www.allegisgroup.com/en-gb/privacy-notices for details on how to contact us. To protect your privacy and security, we may take steps to verify your identity, such as a password and user ID if there is an account associated with your request, or identifying information such as your address or date of birth, before proceeding with your request. If you are resident in the UK, EEA or Switzerland, we will process any access request you make in accordance with our commitments under the UK Data Protection Act, EU-U.S. Privacy Shield or the Swiss-U.S. Privacy Shield.
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