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Client:
Location:
London, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
4707b8e91226
Job Views:
4
Posted:
28.04.2025
Expiry Date:
12.06.2025
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Job Description:
Do you have solid experience in Fine Jewellery and ideally in High Jewellery?
Do you possess a strong sense of luxury service, aesthetics, and a proactive approach?
Are you a supportive team player, positive, and constructive at all times?
Do you have excellent interpersonal skills and the ability to interact with international clientele to develop a network of loyal clients?
Are you meticulous, highly client-focused, and organized?
What are we expecting from you?
The Boutique Assistant supports the sales team in providing an exceptional experience to clients, combining both client-facing and back-office activities with agility and grace. This role embodies and represents the Maison’s values at the highest standards.
Advising, selling & clienteling…
Assist Sales Associates during presentations (welcome clients, serve drinks, bring products…)
Prepare & wrap products
Process sales (prepare related documents, follow payment procedures…)
Support sales team in daily clienteling activities (gift card preparation, purchase of small client gifts…)
Showcase maison identity & expertise…
Follow Brand visual identity guidelines (VM, day-to-day maintenance)
Support event organization
Have knowledge of High Jewellery, Jewellery, and Watchmaking
Perform CS activities in the boutique when needed
Prepare & wrap products
Process sales when needed
Support Sales Associates in CP preparation
Review and set up the workspace
Check daily cleaning of counters, displays, and windows
Review and set up back-office sales tools
Contribute to operational tasks
Monitor supply stock (consumables, drinks, stationary, etc.)
Be aware of products in stock
Build operational knowledge of all digital tools (tablet, iPad, iPhone…)
Comply with Maison’s policies & commercial rules
Abide by procedures
More than a role… We recruit for a career!
Joining Van Cleef & Arpels means being part of a Maison committed to employee career development. You will receive training on our history, know-how, and creations to immerse you into our enchanting world.
The recruitment process
Send your application online.
If your profile matches our criteria, our Talent Acquisition team will contact you for an interview. You will meet the Retail Director and HR Business Partner during the process. Otherwise, you will receive an email informing you that your application was not successful.
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