Account Handler Permanent Stoke on Trent - £24,000
Do you want to join a company who truly value their staff, offer excellent career progression, and encourage personal growth? We are currently working with one of our long-standing clients, to help them source the missing piece to their jigsaw. The company provide specialist medical products to a wide range of customers and have seen significant growth over recent years, having diversified into new areas. This role will be working in a small team within the Customer Service function and supporting an external Account Manager who manages their own specific clients across the UK. The successful candidate will be responsible for the following
Liaising with existing customers to discuss their up-and-coming needs
Processing customer orders using the inhouse system
Producing quotations
Retaining business using excellent customer service levels
Taking payments
Providing customer support on products
Maintaining account information
Issue resolution
The ideal candidate will have previous customer s...