Night Warehouse Shift Manager, Hoddesdon
Client: DX
Location: Hoddesdon
Job Category: Other
EU work permit required: Yes
Job Reference: 8e5971e9dc35
Job Views: 5
Posted: 19.08.2025
Expiry Date: 03.10.2025
Job Description:
Role summary
The Shift Manager reports to the Operations Manager and leads all aspects of the daily shift operation to ensure efficiency and productivity. Responsibilities include maintaining service levels aligned with SLAs and KPIs, and managing team performance to meet customer expectations.
Key responsibilities
1. Lead and manage the warehousing operation ensuring accurate sortation of goods.
2. Ensure all activities comply with company policies and safety standards.
3. Manage costs and performance of the shift.
4. Drive excellent customer service through team engagement.
5. Manage performance, conduct, attendance, engagement, and training of team members, ensuring standards are met.
6. Monitor KPIs, identify improvements, and communicate actions.
7. Provide shift summaries and handover records, detailing any exceptions and actions taken.
Essential criteria
* Experience in logistics or distribution industry.
Additional information
If you have experience managing teams in fast-paced mail/distribution environments and seek leadership development, we encourage you to apply.
Benefits
* Competitive pay rates
* Holidays: 25 days + bank holidays, increasing with service
* Long Service Recognition scheme
* Enhanced Maternity & Paternity leave
* Company Pension Scheme
* Life Assurance
* Employee Assistance Programme including 24/7 Virtual GP
* DX Discounts Portal
* Opportunities for career progression
We look forward to hearing from you!
#J-18808-Ljbffr