Operations Director – Building Services / Heat Networks – Kingston upon Thames - Competitive Salary & Benefits (Office-based in South West London or South Coast)
A key client of mine are a UK market leader in smart energy and heat network solutions — a business built on engineering expertise, innovation, and collaboration. They’re entering an exciting new phase of growth and transformation, and they’re looking for an Operations Director to help scale with purpose.
Reporting to the Chief Delivery & Services Officer, you’ll lead their project delivery function — overseeing programme management, procurement, installation, and on-site operations. You’ll ensure that every project is delivered safely, on time, within budget, and to the highest quality standards.
As part of the senior leadership team, you’ll play a key role in shaping strategy, developing high-performing teams, and ensuring operational excellence across the business.
What You’ll Do
* Lead and develop programme, procurement, and installation teams, fostering a culture of safety, accountability, and continuous improvement.
* Oversee the end-to-end delivery of multiple large-scale projects — from contract handover through to completion.
* Manage procurement and supply chain activities to ensure quality, cost control, and timely delivery.
* Maintain strong client relationships, acting as a senior representative for key projects.
* Drive commercial and financial performance, ensuring projects contribute to overall business profitability.
* Champion health, safety, and quality compliance across all operations.
Essential Experience & Skills
* Proven success in leading large-scale projects within construction, building services, or energy infrastructure sectors.
* Strong expertise in programme management, procurement, commercial oversight, and on-site delivery.
* Skilled at managing cross-functional teams and overseeing multiple concurrent projects.
* Exceptional stakeholder and client management skills, with confidence representing the business at senior levels.
* Commercially astute and financially literate, with a strong track record in cost control and project profitability.
* In-depth understanding of health & safety, compliance, and quality assurance within project delivery environments.
Desirable Experience
* Background in heat networks, energy systems, modular construction, or district heating.
* Knowledge of HIUs, prefabricated modular assemblies, and retrofit project delivery.
* Familiarity with UK housing association, developer, and contractor client groups.
* Strong awareness of standard contract forms (JCT, NEC, or similar).
This is a rare and exciting opportunity for an Operations Director to join a forward-thinking company. This is an immediate requirement, so if you have the required skills and experience, please get in touch ASAP with an up-to-date copy of your CV. If you have any questions, please contact josh@elastic-ltd.com.